Assistant Cafe Manager (Front of House)
Assistant Cafe Manager (Front of House)

Assistant Cafe Manager (Front of House)

Full-Time 28000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the Front of House team while ensuring exceptional customer service.
  • Company: Join Laila, Edinburgh’s most photogenic brunch spot with a vibrant local culture.
  • Benefits: Enjoy a competitive salary, daytime hours, and guaranteed salary reviews.
  • Why this job: Take your career to the next level in a supportive environment with growth opportunities.
  • Qualifications: Previous supervisory experience in hospitality and excellent communication skills.
  • Other info: Be part of a dynamic team that values your time and talent.

The predicted salary is between 28000 - 36000 £ per year.

About Laila Brunch

Join the team at Laila, Edinburgh’s most photogenic brunch destination! As a local brand with two sites in the city, we pride ourselves on delivering exceptional service and a unique dining experience. We are currently looking for an experienced and energetic Assistant Manager to help us continue our success.

The Role

Do you love leading a team and delivering exceptional customer service? This is a hands‑on management role perfect for a Supervisor or Assistant Manager ready to take the next step. You will enjoy a competitive salary package and a daytime‑only roster, ensuring a healthy work–life balance.

Key Benefits & Salary

  • Base Salary: £28,000 per annum
  • Service Charge: £6,000 – £8,000 per annum (OTE £34k–£36k)
  • Hours: Approx. 40 hours per week (5 days)
  • Shift Pattern: Daytime only
  • Progression: Guaranteed salary reviews at 6 months and 12 months
  • Culture: A supportive environment with real opportunities to grow within a local business.

Your Responsibilities

  • Team Leadership: Supervise, motivate, and train the Front of House (FOH) team.
  • Operations: Manage opening and closing procedures and assist with rota management.
  • Service Standards: Drive high standards of customer service and coffee quality.
  • Management Support: Support the General Manager in daily operations and health & safety compliance.

About You

  • Experienced: Previous experience in a supervisory or assistant manager role (Hospitality, Restaurant, or Café background preferred).
  • Communicator: Excellent leadership and communication skills.
  • Proactive: Highly organised, reliable, and passionate about the guest experience.

Apply Now

Join a company that values your time and talent. Click apply to send your CV and cover letter to belinda@recruitment-boutique.com

Assistant Cafe Manager (Front of House) employer: Jobit

At Laila, we pride ourselves on being more than just a café; we are a vibrant community hub in Edinburgh, offering our team a supportive work environment that fosters growth and development. With a focus on work-life balance through our daytime-only shifts and competitive salary packages, we ensure that our employees feel valued and motivated to deliver exceptional service. Join us and be part of a local brand that not only celebrates great food but also invests in the future of its staff.
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Contact Detail:

Jobit Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Cafe Manager (Front of House)

✨Tip Number 1

Get to know the café! Before your interview, pop in for a coffee and observe the vibe. This will help you understand their service standards and give you some great talking points during your chat.

✨Tip Number 2

Show off your leadership skills! Be ready to share examples of how you've motivated teams in the past. We love hearing about your hands-on experience and how you’ve driven exceptional customer service.

✨Tip Number 3

Prepare some questions! Asking about the team culture or growth opportunities shows you're genuinely interested. Plus, it gives you a chance to see if Laila is the right fit for you too.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your CV and cover letter, so don’t hold back!

We think you need these skills to ace Assistant Cafe Manager (Front of House)

Team Leadership
Customer Service
Operations Management
Health & Safety Compliance
Communication Skills
Organisational Skills
Training and Development
Proactive Problem Solving
Rota Management
Coffee Quality Standards
Reliability
Passion for Guest Experience

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for delivering exceptional customer service and leading a team.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Cafe Manager role. Highlight relevant experience in supervisory positions and any achievements that demonstrate your ability to motivate and train a team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experience at a glance.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Laila Brunch.

How to prepare for a job interview at Jobit

✨Know the Brand

Before your interview, take some time to research Laila Brunch. Understand their values, menu offerings, and what makes them unique in Edinburgh's brunch scene. This will not only show your enthusiasm but also help you tailor your answers to align with their brand.

✨Showcase Your Leadership Skills

As an Assistant Cafe Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully motivated and trained staff. Highlight any specific challenges you faced and how you overcame them.

✨Emphasise Customer Service Excellence

Customer service is key in this role. Be ready to discuss your approach to delivering exceptional service. Think of scenarios where you went above and beyond for a guest or resolved a difficult situation effectively.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, opportunities for growth, or how they maintain high service standards. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Assistant Cafe Manager (Front of House)
Jobit
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  • Assistant Cafe Manager (Front of House)

    Full-Time
    28000 - 36000 £ / year (est.)
  • J

    Jobit

    50-100
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