At a Glance
- Tasks: Be the friendly face for customers, managing vehicle bookings and repairs.
- Company: Join a well-established automotive business in Woking with a supportive team.
- Benefits: Earn £34,000-£40,000, enjoy weekdays only, and receive full training.
- Other info: Enjoy a professional environment with great growth opportunities.
- Why this job: Make a real difference by helping customers and ensuring smooth vehicle repairs.
- Qualifications: Customer service experience is key; motor trade experience is a bonus.
The predicted salary is between 34000 - 40000 £ per year.
Location: Woking, Surrey
Salary: £34,000-£40,000 per year, depending on experience
Hours: Full Time, Monday-Friday
Weekends: No weekend working
Planet Recruitment are recruiting for an experienced Service Advisor to join a well-established and successful automotive business in Woking. This is a fantastic opportunity for a customer-focused individual who enjoys working in a busy environment and wants to be part of a friendly, professional team.
The Role
As a Service Advisor, you will be the key link between customers and the workshop, ensuring vehicles are booked in, repairs are authorised and customers are kept informed throughout the process.
Key responsibilities include:
- Welcoming and advising customers
- Booking vehicles into the workshop
- Discussing repairs and preparing estimates
- Obtaining customer authorisation
- Liaising with technicians and monitoring vehicle progress
- Ordering parts and managing workshop workflow
- Updating customers throughout the repair
- Preparing invoices and processing payments
- Managing loan vehicles and workshop bookings
- Maintaining accurate customer records
About You
We're looking for someone who is:
- Customer-focused with excellent communication skills
- Organised and able to prioritise effectively
- Confident working in a busy environment
- Professional, reliable and approachable
- Comfortable using computer systems
- A good problem solver with strong attention to detail
- Able to work well as part of a close-knit team
- Motor trade experience is preferred but not essential. Candidates with strong customer service, hospitality, retail, recruitment or other transferable experience are encouraged to apply.
What's on Offer
- £34,000-£40,000 salary
- Monday-Friday working
- No weekend work
- Full training and development
- Opportunity to join an established and growing business
- Friendly and professional working environment
Service Advisor in Woking employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
