At a Glance
- Tasks: Lead the service department, ensuring top-notch customer satisfaction and team performance.
- Company: Join a successful and established dealership group in Wakefield.
- Benefits: Competitive salary, generous bonuses, company car, and excellent perks.
- Other info: Opportunity for career growth in a prestigious working environment.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience as a Service Manager in a dealership and strong customer service skills.
The predicted salary is between 45000 - 45000 £ per year.
- Service Manager, Wakefield, West Yorkshire
- NB: Only motor trade/car dealership experience is considered
Reactive Permanent Recruitment are working with one of Yorkshires most successful and long established dealership groups.
Due to expansion, our client seek an experienced Service Manager to work from their Wakefield site.
Service Manager package
- Excellent starting salary of £45,000 per annum
- Fantastic unrivalled bonus - expected minimum £10,000 per annum
- Company car
- List of excellent company benefits
- Fantastic working environment operating from their prestigious Wakefield site
Responsibilities
- Manage the overall service department, ensuring timely and effective resolution of customer inquiries and issues
- Achieve service department budget and customer service targets
- Ensure accurate job costing and invoicing
- Control parts and materials to ensure profitability
- Improve customer satisfaction and retention
- Manage and develop a team of Service Advisors, Technicians, and Parts Advisors
- Work closely with brand partners and meet brand standards
Requirements
- Proven experience in a current/recent dealership Service Manager role
- Mechanical knowledge relevant to the industry's equipment or machinery
- Excellent customer service skills with a professional and approachable demeanor
- Strong ability to upsell services or products effectively while maintaining customer trust
- Experience with cash handling procedures in a retail or service setting
- Exceptional organizational skills with attention to detail in managing schedules, records, and reports
- Effective communication skills to liaise with clients, team members, and vendors
- Ability to analyze operational data to identify areas for improvement
We look forward to hearing from you.
Key
Service Manager, Service Leader, Service Supervisor, Snr Service Manager, Snr Service Supervisor, Wakefield, West Yorkshire
Service Manager in Wakefield employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
