At a Glance
- Tasks: Be the go-to person for customers, managing vehicle servicing and repairs with top-notch service.
- Company: Join a leading motor dealership with a supportive team culture.
- Benefits: Earn £30,000–£36,000, plus bonuses and a company pension.
- Other info: Enjoy ongoing training and clear paths for career progression.
- Why this job: Make a difference in customer satisfaction while advancing your career in the automotive industry.
- Qualifications: Previous experience as a Service Advisor and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
- Service Advisor – Torbay (£30,000–£36,000)
- Overview
You will be the main point of contact between customers and the workshop, ensuring vehicle servicing and repairs are managed efficiently while delivering excellent customer service.
Key Responsibilities
- Greet customers and discuss servicing, maintenance, and repair requirements.
- Book vehicles into the workshop and arrange courtesy cars where needed.
- Liaise with technicians and workshop controllers on vehicle progress.
- Keep customers updated and obtain approval for additional work.
- Prepare job cards, estimates, and invoices.
- Explain completed work and associated charges.
- Upsell service plans, labour, parts, and other aftersales products.
- Maintain high levels of customer satisfaction and retention.
Requirements
- Previous Service Advisor experience in a motor dealership.
- Strong customer service and communication skills.
- Good administration and computer skills.
- Ability to multitask in a fast-paced environment.
- Full UK driving licence.
- Experience with dealership management systems is advantageous.
- Salary & Benefits
- £30,000–£36,000 (depending on experience).
- Bonus opportunities.
- Company pension.
- Ongoing manufacturer/dealership training.
- Career progression within a dealership group.
- Supportive team environment.
Service Advisor in Torquay employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
