At a Glance
- Tasks: Lead a dynamic team of adjusters, ensuring top-notch service and technical excellence.
- Company: Join a forward-thinking company committed to diversity and exceptional customer experiences.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Embrace a diverse workplace that values equality and respect for all.
- Why this job: Make a real impact in a fast-paced environment while shaping high-performing teams.
- Qualifications: Experience in technical or managerial roles, with expertise in High Net Worth and property claims.
The predicted salary is between 49500 - 60500 £ per year.
- Technical Team Manager – MCL / HNW / Property Claims Adjusting
- Job Market – Claims Management
- Technical Team Manager – MCL / HNW / Property Claims – About the role
You'll be the driving force behind a high-performing team of field-based adjusters, elevating technical excellence and delivering an exceptional customer experience across High Net Worth, Major Loss, and complex claims.
This is a leadership role with real influence — shaping standards, guiding adjusters, and ensuring our service stands out in the market.
You'll be the technical backbone of the MCL team — the person adjusters rely on, clients trust, and the business looks to for quality, consistency, and leadership.
If you thrive in a fast-moving environment and love shaping high-performing teams, this role gives you the platform to make a real impact.
Technical Team Manager – MCL / HNW / Property Claims – Key duties
Build a motivated, engaged, values-driven team culture where people thrive.
Keep Work In Progress under tight review to support smart resource planning.
Hit monthly and annual fee targets for the Technical Team.
Audit adjusters regularly and champion continuous improvement.
Own complaint cases, guide adjusters, and ensure swift, fair outcomes.
Provide expert guidance, maintain top-tier technical accuracy, and issue bulletins on legal/market developments.
Produce high-quality correspondence, and build strong relationships with insurers, brokers, and stakeholders.
Work closely with colleagues to deliver outstanding results on individual and portfolio losses.
Technical Team Manager – MCL / HNW / Property Claims – Key requirements
Proven background in a similar technical or managerial role.
Progression toward ACILA/FCILA or equivalent is preferred.
High-Net-Worth & Property Expertise — Strong track record in general property adjusting and HNW claims.
Major Loss Exposure — Experience with major losses is a strong advantage.
Full UK Driving Licence — Clean and valid.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit.
We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
Team Manager – MCL / HNW / Property Claims Adjusting employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager – MCL / HNW / Property Claims Adjusting
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jobiqo). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jobiqo. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Team Manager – MCL / HNW / Property Claims Adjusting
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobiqo.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobiqo. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jobiqo
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobiqo to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jobiqo, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jobiqo's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
