At a Glance
- Tasks: Manage subsidence claims from diagnosis to repair, ensuring quality and efficiency.
- Company: Growing company with a focus on innovative subsidence solutions.
- Benefits: Competitive salary, company car, flexible working, and career progression.
- Other info: Supportive environment with ongoing training and development opportunities.
- Why this job: Join a dynamic team and make a real impact in the field of subsidence.
- Qualifications: Engineering or surveying qualification, chartered status, and subsidence claims experience.
The predicted salary is between 45000 - 60000 £ per year.
Subsidence Specialist
Location: Field-based (Midlands, North of England & Scotland)
Salary: £45,000 - £60,000 / Company car or allowance
Type: Full-time, Permanent
About the Role
We are looking for an experienced and technically strong Subsidence Specialist to join a growing company after a recent increase in project demand.
This is a key role responsible for managing a portfolio of subsidence claims from initial diagnosis through to repair and final completion.
You will act as the technical lead and referral point within the subsidence team, ensuring accurate decision-making, high-quality reporting, and excellent customer outcomes while balancing cost and time efficiencies.
This is a field-based role covering the Midlands, North of England and Scotland, with travel and occasional overnight stays required.
Key Responsibilities
- Act as the technical / repair referral expert for subsidence claims within your region
- Review surveyor and inspector reports to produce clear, accurate technical assessments and diagnoses (subsidence, heave, landslip or alternative causes)
• Instruct and interpret site investigations including
- Drainage surveys (CCTV)
- Level monitoring
- Satellite monitoring
- Distortion surveys
- Produce concise technical reports and recommendations aligned with policy coverage
- Develop and manage repair specifications, including substructure and superstructure works
- Oversee claims from initial notification through to project completion
- Collaborate with contractors, surveyors, policyholders, and internal stakeholders
- Manage variation orders and ensure adherence to policy terms
- Ensure all outputs meet agreed service level agreements (SLAs)
- Contribute to continuous improvement of subsidence processes, systems, and training
- Support and mentor colleagues, leading by example in technical excellence and service delivery
- Maintain strong working relationships with clients, suppliers, and internal teams
About You
You will be a confident decision-maker with strong technical expertise in subsidence and domestic construction.
Essential
- Recognised qualification in engineering or surveying
- Chartered status (e. g. MIStruct E, MICE, RICS, MCIOB, MCABE or equivalent)
- Extensive experience in subsidence claims within the insurance sector
• Strong understanding of
- Foundation movement (subsidence, heave, landslip)
- Domestic building repair techniques
- Excellent report-writing and analytical skills
- Strong communication and stakeholder management abilities
- Proven ability to manage workloads and prioritise effectively
- Full UK driving licence
Desirable
- CII qualification (Cert CII or above)
- Previous experience in a senior or referral-level technical role
- Key Skills & Competencies
- Customer-focused with excellent service delivery skills
- Strong negotiation and problem-solving capabilities
- Effective complaint handling and resolution skills
- High attention to detail and technical accuracy
- Ability to work independently and manage a varied caseload
- Proficiency in Microsoft Office and case management systems
- What's on Offer
- Competitive salary package
- Company car
- Flexible, field-based working
- Career progression opportunities
- Ongoing professional development and training
- Supportive and collaborative working environment
Apply Now
If you are a technically skilled subsidence professional looking to take the next step in your career, we would love to hear from you.
Please apply now or get in touch with Jo Thompson - for more information.
Feel free to contact me directly with any questions about the role or the recruitment process.
Xpert Recruitment Ltd is acting as an employment agency on behalf of our client.
By applying, you agree to register with us and consent to us holding your personal details on file.
Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role.
However, we may also reach out regarding other suitable vacancies that match your profile.
Subsidence Specialist in Stoke-on-Trent employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Subsidence Specialist in Stoke-on-Trent
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Subsidence Specialist role you’re after at Jobiqo.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Jobiqo a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Jobiqo.
✨Apply Through Company Websites
When you spot a role like Subsidence Specialist at Jobiqo, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Subsidence Specialist in Stoke-on-Trent
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Subsidence Specialist, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Jobiqo a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Jobiqo specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Jobiqo
✨Brush Up on Core Engineering Principles
Before heading into the interview with Jobiqo, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Jobiqo want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
