At a Glance
- Tasks: Deliver exceptional customer service and support the Service Reception team.
- Company: Join a prestigious automotive brand with a focus on career growth.
- Benefits: Competitive salary, ongoing training, and excellent earning potential.
- Other info: Full-time, permanent position with great progression opportunities.
- Why this job: Take your career to the next level in a supportive environment.
- Qualifications: Experience as a Senior Service Advisor or ready to step up.
The predicted salary is between 32000 - 34000 £ per year.
- Senior Service Advisor – Salisbury
- Prestigious Brand | £32,000 – £34,000 Basic Salary | £42,000 OTE | Full-Time | Permanent
An exciting opportunity has arisen for an experienced Senior Service Advisor to join a prestigious automotive brand in Salisbury.
This is a fantastic opportunity for a customer-focused professional looking to take the next step in their career with a premium dealership offering excellent earning potential, ongoing training, and genuine career progression.
The Role
As a Senior Service Advisor, you'll act as a key point of contact for customers while supporting the day-to-day running of the Service Reception.
You'll deliver an exceptional customer experience, assist in leading the front-of-house team, and help drive departmental performance and customer satisfaction.
Key Responsibilities
- Provide outstanding customer service from vehicle check-in through to handover.
- Support and mentor the Service Advisor team to maintain high performance.
- Schedule service and repair work efficiently with the workshop.
- Keep customers informed throughout the repair process.
- Prepare accurate estimates and explain work carried out.
- Promote additional products and services where appropriate.
- Resolve customer queries and complaints professionally.
- Ensure all administration is completed accurately and in line with manufacturer standards.
What We're Looking For
- Previous experience as a Senior Service Advisor or an experienced Service Advisor ready to step up within the automotive industry.
- Excellent communication and customer service skills.
- Strong organisational and time management abilities.
- A proactive and professional approach with the ability to lead by example.
- Experience using dealership management systems is advantageous.
- Full UK driving licence.
- What's on Offer
- Opportunity to work with a prestigious automotive brand.
- Ongoing manufacturer training and career development.
- Excellent opportunities for progression.
- Supportive and professional working environment.
- Company benefits package.
- Full-time, permanent position.
Senior Service Advisor in Salisbury employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
