At a Glance
- Tasks: Manage service reception, ensuring a smooth customer experience from booking to vehicle handover.
- Company: Established automotive business focused on customer experience and operational efficiency.
- Benefits: Competitive salary, Monday to Friday schedule, pension, and holiday benefits.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a high-performing team and make a real impact in the automotive industry.
- Qualifications: Proven experience as a Service Reception Manager or Senior Service Advisor in automotive.
The predicted salary is between 38250 - 46750 £ per year.
£39,000 + Monday - Friday + Pension + Holiday
Location: Preston (commutable from Leyland, Broughton, Blackburn, Chorley, Kirkham, Longton)
Are you an experienced Service Reception Manager or Senior Service Advisor within the automotive industry looking to join a busy, high performing workshop where customer experience and operational efficiency are key? We are working with a well established automotive business who are looking for a proven Service Reception Manager to take full ownership of their front of house operation. This is a key position responsible for managing the customer journey from booking through to vehicle completion and handover.
You will be the main point of contact for customers, ensuring a smooth and professional experience while working closely with the workshop team to manage workflow, priorities and productivity in a fast paced environment. This is not a development role; the client is specifically looking for someone with proven experience at Service Reception Manager or senior Service Advisor level within the automotive sector who can deliver from day one.
The Role:
- Manage the service reception as the first point of contact for customers
- Book in vehicles for servicing, repairs and diagnostics and manage daily schedules
- Coordinate with workshop control to ensure efficient workflow and turnaround times
- Handle customer communication, updates, invoicing and service records accurately
The Person:
- Proven experience in a Service Reception Manager or Senior Service Advisor role
- Strong automotive knowledge including servicing, repairs and diagnostics
- Confident communicator able to manage customers in a fast paced environment
- Highly organised with experience using workshop management systems
We are an equal opportunities company and welcome applications from all suitable candidates.
Service Manager (Automotive) in Preston employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
