At a Glance
- Tasks: Lead a busy workshop, ensuring efficiency and customer satisfaction.
- Company: A growing independent business in Portsmouth with a customer-focused approach.
- Benefits: £45,000 salary, uncapped bonuses, 25 days holiday, and no weekends.
- Other info: Opportunity for continuous improvement and career growth.
- Why this job: Make a real impact in a successful company while developing your leadership skills.
- Qualifications: Experience in service management and team leadership required.
The predicted salary is between 49500 - 60500 £ per year.
The Role:
Silcom Recruitment is recruiting for an experienced Service Manager to join a well-established and growing independent business, based in the Portsmouth area. Our client is offering an excellent opportunity for a driven and experienced Service Manager to lead a busy workshop operation within a customer-focused business. This role offers excellent earning potential, uncapped monthly bonuses, and the opportunity to make a real impact within a successful and expanding company.
Responsibilities & Requirements:
- Oversee the day-to-day running of the service department, ensuring the workshop operates efficiently and profitably.
- Manage, motivate, and develop a team of technicians and service advisors, maintaining high levels of productivity and customer satisfaction.
- Plan and coordinate workshop schedules, ensuring all work is completed to the highest standard and within agreed timescales.
- Monitor departmental KPIs, labour sales, efficiency, and profitability, implementing improvements where required.
- Build and maintain strong relationships with customers, delivering exceptional levels of service and handling any escalated queries professionally.
- Ensure compliance with all health & safety legislation, company procedures, and industry standards.
- Work closely with senior management to identify opportunities for continuous improvement and business growth.
The Package:
- £45,000 Basic Salary
- £800 per month uncapped bonus
- 25 days holiday plus bank holidays
- Monday to Friday – 8:00am – 6:00pm, no weekends.
To apply for this role as a Service Manager and find out more details, please forward your CV to Josh Maitland at Silcom Recruitment, or call us to discuss in strict confidence.
Service Manager in Portsmouth employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Portsmouth
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Service Manager at Jobiqo!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Jobiqo or be willing to refer you for that Service Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Jobiqo who’s on the lookout for their next Service Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Service Manager role at Jobiqo!
We think you need these skills to ace Service Manager in Portsmouth
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Jobiqo. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Jobiqo
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Jobiqo. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
