Property Loss Adjuster in Portsmouth

• Property Loss Adjuster (Hybrid)
• Working Pattern: Hybrid – Home & Field Based

The Opportunity

We are working with one of the UK's leading loss adjusting firms to recruit an experienced Property Loss Adjuster to join its growing Property team.

This is an excellent opportunity to join a well-established and highly regarded organisation with a strong reputation across the insurance and claims sector.

With continued growth within its Property division, the business is looking for an experienced professional who can make a real contribution to its ongoing success.

The role offers a flexible combination of home and field-based working, allowing you to manage your own workload while working alongside an experienced and supportive team.

You will manage a varied portfolio of domestic and commercial property claims, from initial instruction and investigation through to resolution.

This will include assessing damage, establishing the cause of loss, reviewing policy coverage and working towards appropriate settlement outcomes.

You will have responsibility for a designated geographical area, while also supporting the wider team when required.

This is an excellent opportunity for an experienced Loss Adjuster looking to develop their career within a professional, progressive and supportive environment.

Key Responsibilities

• Carry out property inspections and assess damage at the scene.
• Establish the cause and circumstances surrounding each claim.
• Manage a varied portfolio of domestic and commercial property claims through to conclusion.
• Review policy documentation and determine the appropriate application of cover.
• Provide clear technical guidance to policyholders, insurers and other stakeholders.
• Recommend practical and appropriate solutions based on individual claim circumstances.
• Identify when additional investigations, monitoring or specialist input are required.
• Arrange and oversee temporary or permanent remedial works where appropriate.
• Prepare accurate and professional reports within agreed service levels.
• Keep insurers, policyholders and other relevant parties updated throughout the claims process.
• Ensure claims are progressed proactively and in line with client requirements.
• Carry out follow-up inspections where necessary and provide appropriate reports and updates.
• Appoint, instruct and manage contractors, specialists and other third parties where required.
• Produce clear written reports and correspondence.
• Manage customer and stakeholder expectations throughout the claims journey.
• Take ownership of your caseload and ensure outstanding actions are completed within required timescales.
• Adapt to changing workloads, client requirements and wider business priorities.
• Attend relevant client meetings, business meetings and events when required.

About You

We are looking for an experienced Loss Adjuster or Property Claims professional with strong technical knowledge and a confident, customer-focused approach.

Ideally, you will have

• Cert CII and/or Cert CILA.
• At least 2 years' experience within loss adjusting or property claims.
• Experience managing both domestic and commercial property claims.
• Previous experience within a loss adjusting, insurer or similar claims environment.
• Strong knowledge of household and commercial insurance products.
• A good understanding of property claims assessment and policy coverage.
• Excellent written and verbal communication skills.
• Strong report-writing and documentation skills.
• Excellent organisational skills and attention to detail.
• Strong analytical and problem-solving abilities.
• Confidence when dealing with challenging situations and providing technical advice.
• The ability to manage a caseload independently and proactively.
• A professional, self-motivated and customer-focused approach.
• A full UK driving licence and willingness to travel within the allocated geographical area.

What is on offer

• Discretionary annual bonus.
• Company car or car allowance.
• 25 days' annual leave plus bank holidays.
• Annual leave increasing to 27 days after 3 years' service and 30 days after 5 years' service.
• Additional day off for your birthday.
• 5% contributory pension.
• Private healthcare.
• Death in Service cover.
• Long Service Awards.
• Employee Assistance Programme (EAP).
• Enhanced maternity, paternity, adoption and sick pay.
• Cycle to Work scheme.
• 24/7 GP access.
• Holiday purchase scheme.
• Career development and progression opportunities.
• Employee forum, providing employees with the opportunity to share ideas and contribute to workplace improvements.
• Apply Now

If you're an experienced Property Loss Adjuster looking for your next career move with one of the UK's leading loss adjusting firms, this is an excellent opportunity to join a growing Property team and build your long-term career.

With hybrid working, professional development, a comprehensive benefits package and genuine progression opportunities, we'd love to hear from you.