At a Glance
- Tasks: Be the friendly voice for clients, managing their first interactions with our legal team.
- Company: Join a well-established legal firm with a supportive and professional environment.
- Benefits: Earn £13 per hour, enjoy a structured work schedule, and gain valuable experience.
- Other info: Great opportunity for juniors looking to step into the legal field.
- Why this job: Kickstart your career in law while helping clients navigate their legal journeys.
- Qualifications: Confident communicator with strong organisational skills; legal experience is a plus.
The predicted salary is between 13 - 13 £ per hour.
Legal Client Liaison
Monday–Friday, 9:00am–5:00pm
£13 per hour
Northampton- Grange Park
Temporary – Permanent
ASAP Start
Our well-established legal client is looking for a Client Liaison to join their team and act as the first point of contact for new and prospective clients.
This is a client-focused role suited to someone who is confident on the phone, highly organised and able to manage multiple enquiries in a professional and timely manner.
The successful candidate will be responsible for managing the clients first interaction with the business from the initial enquiry, ensuring clients receive clear information and a professional service from their first interaction.
This is a great opportunity not only for thsoe with great experince in solicitors firms but also juniour candidates who are looking for their first stepping stone into a law firm.
Responsibilities
- Act as the first point of contact for new and prospective clients, handling incoming calls and initial enquiries.
- Confidently speak with clients to understand their requirements and provide relevant information.
- Set up new clients on the internal system, ensuring all information is recorded accurately.
- Talk clients through the necessary information and registration process.
- Prepare and send client care documentation in a timely manner.
- Follow up with clients to ensure they have received the required information and answer any questions.
- Liaise with the wider team regarding client requirements and next steps.
- Arrange and book client appointments where required.
- Follow up on initial enquiries and leads to maximise conversion.
- Maintain accurate client records and complete general administrative duties.
- Manage multiple enquiries and tasks simultaneously while maintaining a high level of service.
- Ensure all processes are followed in line with relevant legal regulations and company procedures.
Ideal Candidate
We are looking for a professional, confident and organised individual with a strong telephone manner and excellent client-facing skills.
- Previous legal, customer service, sales or recruitment experience is desirable.
- Law degree or legal experience would be advantageous.
- Excellent communication and telephone skills.
- Strong administration and attention to detail.
- Ability to multitask and prioritise effectively.
- Professional approach with an understanding of legal regulations.
- Proactive, with a strong focus on client service.
If you are interested please apply now!
Client Liaison in Northampton employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Client Liaison in Northampton
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Jobiqo, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Client Liaison in Northampton
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Jobiqo, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Jobiqo and the specific role of Client Liaison. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Jobiqo’s culture!
How to prepare for a job interview at Jobiqo
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Jobiqo.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Jobiqo.
