At a Glance
- Tasks: Support customers with bike repairs and troubleshooting while promoting sustainable solutions.
- Company: Local sports retailer with a passion for cycling and a supportive team culture.
- Benefits: Salary up to £28,000, hybrid working, career development, and staff discounts.
- Other info: Opportunity to grow your career outside a traditional workshop setting.
- Why this job: Combine your love for cycling with customer support in a dynamic environment.
- Qualifications: Experience as a Bike Mechanic and strong knowledge of bicycles and components.
The predicted salary is between 32400 - 39600 £ per year.
Bike Mechanic | Northampton | Hybrid | Up to £28,000 + Bonus
Are you an experienced Bike Mechanic looking for a different kind of opportunity?
This is a great opportunity to take your technical cycling knowledge beyond the workshop and move into a customer-focused role with a local sports retailer.
We are looking for a Bike Mechanic to use their technical knowledge to support customers and stores, helping with bicycle repairs, troubleshooting and aftersales queries.
You'll use your knowledge of bikes and components to find practical solutions, support stores and customers, and help promote repair rather than replacement.
What's in it for you
- Salary up to £28,000 plus performance bonus
- Hybrid working, with 2 to 3 days per week in the Northampton office
- Career development and ongoing training
- Staff discounts and wider retail benefits
- Opportunity to develop your career outside of a traditional workshop environment
- Collaborative and supportive team environment
What you'll be doing
- Providing technical support to customers and stores via phone and email
- Using your bicycle repair knowledge to troubleshoot technical issues
- Advising on repairs, servicing and appropriate solutions
- Supporting stores with aftersales and technical queries
- Helping identify cost-effective repair solutions for customers
- Promoting repair and sustainable solutions where appropriate
- Building strong relationships with stores and internal teams
- Continuously developing your technical knowledge across bikes, components and cycling equipment
What we're looking for
- Previous experience as a Bike Mechanic, Bicycle Technician or Cycle Technician
- A genuine passion for cycling and strong knowledge of bicycles and components
- Good understanding of bicycle repairs, servicing and troubleshooting
- Strong written and verbal communication skills
- Strong communication skills and the ability to explain technical information clearly
- Confident using email, IT systems and digital platforms
- A proactive, solution-focused approach
- Ability to work independently and manage your own workload
You don't need to have years of experience in customer service or technical support.
If you're a Bike Mechanic who enjoys solving problems, helping people and sharing your technical knowledge, this could be an excellent next step.
This could suit someone looking to move away from a traditional workshop role while staying closely connected to the cycling industry.
Ready for your next move? Apply today.
Zachary Daniels is a Niche, National & International Recruitment Consultancy.
Keywords: Bike Mechanic, Bicycle Technician, Cycle Technician, Bike Technician, Bicycle Repair, Bike Repair, Technical Support, Customer Service, Aftersales, Cycling, Cycling Industry, Service Advisor
Bike Mechanic in Northampton employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Bike Mechanic in Northampton
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Bike Mechanic in Northampton
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Jobiqo's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Jobiqo. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Jobiqo
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Jobiqo.
