At a Glance
- Tasks: Travel to customer sites, install and maintain IT equipment, and provide top-notch support.
- Company: Join a leading tech company based in Milton Keynes with a dynamic team.
- Benefits: Company vehicle, fuel card, overtime pay, and tools provided.
- Other info: Flexible shifts, opportunities for growth, and a supportive work environment.
- Why this job: Gain hands-on experience in IT while travelling and making a difference for clients.
- Qualifications: Experience with EPoS installations and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting for Field Support Engineers join a market leader based in Milton Keynes, who are seeking staff to join their core installation team.
Please note, this role does require candidates to hold a full UK driving licence, be able to work weekends, and commit to overnight stays.
Company vehicle & fuel card provided, along with tools.
Overview
- Traveling daily to customer sites across Midlands & South East, to replace, swap, or repair IT devices.
The role includes regular travel, occasional overnight stays, and a 5-day schedule across 7 days, including alternate weekends.
Shifts typically run between 08:30–17:30 but may vary from 06:00–21:00 depending on the client. *Overtime, Company Car & Fuel Card Provided*.
Duties
- Installation: Install, refurbish, & maintain IT equipment including tills, Chip & PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi, and structured cabling (Cat5/5e/6 & Fibre).
- Site Services: Carry out swap-outs, repairs, and support work, ensuring all processes, paperwork, and customer requirements are followed accurately.
- Communication: Liaise with clients to understand needs, explain technical issues, and follow escalation protocols when required.
- Cabling & Termination: Install and terminate network cabling on patch panels and modules as needed.
- Site Work: Conduct surveys, audits, and research to support installations and project delivery.
- Team Support: Assist colleagues both in the field and at HQ, maintaining high-quality standards.
- Compliance: Adhere to all health & safety policies and on-site procedures throughout each task.
Requirements
- IT Expertise: Experience with EPo S installations, ideally in Retail or Hospitality. Familiar with Cat5e/Cat6 data cabling and IT equipment configuration.
- Technical Skills: Confident using and setting up IT systems; computer literate with strong documentation accuracy.
- Mindset: Proactive, reliable, and able to stay calm under pressure. Takes ownership and gets the job done.
- Communication: Works well with engineers and clients; clear and professional at all times.
- Organisation: Strong multitasking and time management skills.
- Travel Willingness: Holds a full UK license and willing to travel, including overnight stays.
Field Support Engineer in Milton Keynes employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Engineer in Milton Keynes
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Jobiqo as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Jobiqo and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Jobiqo’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Support Engineer in Milton Keynes
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Jobiqo, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Jobiqo, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Jobiqo.
How to prepare for a job interview at Jobiqo
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Jobiqo offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Jobiqo but also helps you get a feel for whether you’d thrive in that environment.
