At a Glance
- Tasks: Lead complex insurance claims and mentor a dynamic team in a collaborative environment.
- Company: Leading insurance brokerage based in Manchester city centre.
- Benefits: Salary up to £50,000, hybrid working, and excellent career progression.
- Other info: Join a supportive team and enjoy ongoing professional development opportunities.
- Why this job: Shape the future of claims while making a real impact on client outcomes.
- Qualifications: Extensive experience in handling complex Commercial Insurance claims and strong negotiation skills.
The predicted salary is between 63000 - 77000 £ per year.
An opportunity has arisen for an experienced Technical Claims Lead to join a leading insurance brokerage, providing expert technical claims leadership across a diverse portfolio of complex casualty, property, motor and specialty claims.
Based in Manchester city centre, this is an excellent opportunity for a senior claims professional looking to play a strategic role while mentoring colleagues and delivering outstanding client outcomes.
This is a fantastic opportunity for someone with extensive technical claims experience who enjoys solving complex challenges, building strong relationships with clients and insurers, and influencing the future direction of a high-performing claims function.
Responsibilities of the Technical Lead
- Lead the handling of high-value and complex claims, providing technical direction and oversight throughout the claims process.
- Interpret policy coverage, liability and quantum to achieve the best possible outcomes for clients.
- Develop and implement effective claims strategies, including the management of litigated claims where required.
- Act as the technical escalation point for complex or contentious claims.
- Build trusted relationships with key clients, providing strategic claims advice and support.
- Attend client meetings and critical incidents, offering expert guidance from the outset of a claim.
- Lead negotiations with insurers, loss adjusters and legal representatives to secure favourable claim settlements.
- Analyse claims data to identify trends, risks and opportunities for service improvement.
- Produce meaningful management information and claims insights for clients and internal stakeholders.
- Mentor and support colleagues, sharing technical knowledge and helping to develop capability across the wider Claims team.
- Ensure claims are managed in line with FCA regulations, Consumer Duty principles and internal compliance procedures.
- Work closely with broking and risk teams to deliver integrated client solutions and contribute to business growth initiatives.
What we are looking for
- Significant experience handling complex Commercial Insurance claims across Property, Casualty, Motor and Specialty classes.
- Strong technical understanding of policy wordings, liability and legal frameworks.
- Excellent negotiation and dispute resolution skills.
- Experience using Acturis and Microsoft Office.
- Ability to interpret claims data and provide valuable commercial insights.
- Strong communication and stakeholder management skills.
- Commercially focused with a proactive, solutions-driven approach.
- A confident and credible professional who builds trust with clients, insurers and colleagues.
- Experience mentoring or coaching team members would be highly advantageous.
- Excellent organisational skills with the ability to manage multiple priorities.
Benefits of the Technical Lead
- Salary up to £50,000 plus an excellent benefits package.
- Hybrid working available.
- Opportunity to work on complex, high-profile claims.
- Supportive and collaborative team environment.
- Ongoing professional development and career progression opportunities.
- The chance to play a key role in shaping technical standards and mentoring colleagues.
- Comprehensive benefits package.
If you're an experienced Technical Claims professional looking to take the next step into a senior technical leadership role, apply now to find out more.
Ready to take the leap?
If you are a Technical Lead seeking a new opportunity in Manchester, then do not miss out on this opportunity and apply today!
For further information please contact one of our specialist consultants and quote job reference NJR16890.
Technical Claims Lead in Manchester employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Claims Lead in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jobiqo). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jobiqo. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Technical Claims Lead in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobiqo.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobiqo. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jobiqo
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobiqo to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jobiqo, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jobiqo's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
