At a Glance
- Tasks: Investigate and resolve complex Council Tax cases while supporting the HMRC Data Matching Project.
- Company: Join a local authority with a commitment to community service and compliance.
- Benefits: Competitive hourly rate and fully remote working arrangement.
- Other info: Opportunity for professional growth and exposure to significant projects.
- Why this job: Make a real impact on community services and develop your professional skills.
- Qualifications: Experience in Council Tax administration and strong analytical skills.
The predicted salary is between 29096 - 35562 £ per year.
- Council Tax Specialist Officer
- Hourly Rate: £16.66 PAYE or £21.39 via Umbrella
- Location: Home-based
- Job Type: Full-time, Interim
We are seeking an experienced and knowledgeable Council Tax Specialist Officer to join our Revenues and Benefits Service.
This role is crucial in supporting the delivery of the HMRC Data Matching Project within the Council Tax Unit.
You will be responsible for the investigation and resolution of complex Council Tax casework, ensuring accuracy and compliance with relevant legislation.
Day-to-day of the role
- Support the delivery of the HMRC Data Matching Project across the Council Tax Service.
- Analyse and validate information from HMRC and other data sources, identifying discrepancies and undertaking detailed reviews of Council Tax accounts.
- Maintain accurate and compliant Council Tax records in line with legislation and local policies.
- Process account amendments and conduct detailed investigations.
- Handle sensitive and escalated cases, including formal complaints.
- Prepare comprehensive written responses for various stakeholders, ensuring responses are robust and capable of withstanding scrutiny from senior management and external bodies.
- Retrieve, review, index, and manage electronic records to support operational decision-making, audit requirements, and legal processes.
Required Skills & Qualifications
- Previous experience administering Council Tax using the MRI (Academy) Revenues system.
- Strong knowledge of Council Tax legislation, policy, and procedures.
- Experience in Council Tax billing, recovery processes, and account maintenance.
- Ability to analyse large volumes of data and identify inconsistencies and trends.
- Excellent written communication skills for drafting clear, accurate, and professional correspondence.
- Strong attention to detail and ability to make sound judgements based on evidence and legislation.
- Good understanding of Data Protection legislation and confidentiality requirements.
- Desirable: Experience with NEC Document Management (EDMS), HMRC data matching exercises, or similar projects.
Benefits
- Competitive hourly rate.
- Fully remote working arrangement.
- Opportunity to contribute to significant projects with wide-reaching impact.
- Exposure to complex casework and professional development in legislative compliance.
To apply for the Council Tax Specialist Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Account Manager - Revenue, Benefits/Council Tax Specialist Officer -Local Authority - Remote Working in Manchester employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Revenue, Benefits/Council Tax Specialist Officer -Local Authority - Remote Working in Manchester
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Jobiqo, are looking for. Plus, it shows your genuine interest in the sector!
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Account Manager - Revenue, Benefits/Council Tax Specialist Officer -Local Authority - Remote Working in Manchester
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Jobiqo and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Jobiqo
✨Get to Know Public Sector Values
Before your interview with Jobiqo, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Jobiqo.
