At a Glance
- Tasks: Help customers find engineering solutions in the water and pump industry.
- Company: Join a global engineering business with a supportive team culture.
- Benefits: Competitive salary, structured training, and career progression opportunities.
- Other info: Gain exposure to diverse technologies and real-world applications.
- Why this job: Kickstart your engineering career while making a real impact on customer solutions.
- Qualifications: HND, HNC or degree in Mechanical or Electrical Engineering required.
The predicted salary is between 26500 - 30000 £ per year.
A great opportunity for a Junior Mechanical or Electrical Engineer, Graduate Engineer or HND / HNC qualified candidate in Mechanical Engineering, Electrical Engineering or a related discipline to start a career helping customers find practical engineering solutions within the water and pump industry.
This is an excellent entry-level opportunity for someone who enjoys practical problem-solving, customer support and learning how engineering products are selected for real-world applications. Customers will contact the organisation with a requirement, enquiry or problem, and you will help identify suitable pumps, controls, drives, fittings and accessories. You will also support colleagues with product information, quotations, enquiry tracking and day-to-day customer communication. Full product and application training will be provided.
This role would suit a recent graduate, HND or HNC qualified candidate, or someone with a related technical background who enjoys working with people, interpreting technical information and turning customer requirements into practical solutions.
DUTIES
- Respond to customer enquiries by phone and email, providing prompt, clear and professional support.
- Interpret customer requirements and help identify suitable pump systems and associated equipment.
- Recommend appropriate products based on the customer's application, specification or problem.
- Prepare and issue accurate, competitive quotations based on customer requirements.
- Support the internal team with product information, application guidance and commercial insight.
- Build knowledge across pumps, control panels, variable speed drives, plastic fittings and accessories.
- Answer incoming telephone calls and help resolve or direct queries effectively.
- Provide basic guidance and practical support where required.
- Assist with order processing, enquiry tracking and general office administration.
- Maintain accurate records of enquiries, quotations and customer communications.
- Work closely with colleagues across sales, operations and technical teams to support smooth day-to-day activities.
CANDIDATE REQUIREMENTS
ESSENTIAL
- HND, HNC or Degree in Mechanical Engineering, Electrical Engineering or a related technical discipline.
- Interest in practical engineering applications, product selection and customer support.
- Excellent communication and interpersonal skills.
- Good problem-solving ability and attention to detail.
- Ability to manage multiple enquiries and prioritise workload effectively.
- Proficient in Microsoft Office, including Excel, Word and Outlook.
- Customer-focused mindset and willingness to help.
- Ability to interpret technical information and translate it into practical solutions.
- Strong organisational and administrative skills.
- Flexible, proactive team player.
- Motivation to learn and grow within a customer-focused engineering environment.
DESIRABLE
- Knowledge or interest in pumps, motors, fluid handling or water systems.
- Interest in mechanical and electrical aspects of water systems.
- Commercial awareness and ability to understand customer needs.
- Experience, including placement or internship experience, in a technical or customer-facing role.
BENEFITS
- Structured training and development pathway.
- Opportunity to build a long-term career within a global engineering business.
- Supportive team environment with exposure to a wide range of technologies and applications.
- Exposure to real-world customer applications and engineering solutions.
- Potential progression into Technical Sales Engineer, Applications Engineer or External Sales / Account Management.
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration.
Graduate Technical Sales Support Engineer in Ipswich employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Technical Sales Support Engineer in Ipswich
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Graduate Technical Sales Support Engineer role you’re after at Jobiqo.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Jobiqo a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Jobiqo.
✨Apply Through Company Websites
When you spot a role like Graduate Technical Sales Support Engineer at Jobiqo, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Graduate Technical Sales Support Engineer in Ipswich
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Graduate Technical Sales Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Jobiqo a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Jobiqo specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Jobiqo
✨Brush Up on Core Engineering Principles
Before heading into the interview with Jobiqo, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Jobiqo want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
