At a Glance
- Tasks: Support the Aftersales Manager in running a successful service department and enhancing customer satisfaction.
- Company: Join a leading franchised motor dealership in Glasgow with a strong reputation.
- Benefits: Enjoy a competitive salary, generous leave, and various employee discounts.
- Other info: Ongoing training and career progression opportunities await you.
- Why this job: Take your career to the next level in a dynamic automotive environment.
- Qualifications: Experience in aftersales operations and strong leadership skills are essential.
The predicted salary is between 35600 - 35600 £ per year.
An exciting opportunity has arisen for an experienced Assistant Aftersales Manager to join a successful main dealership representing one of the automotive industry's most recognised brands.
Working closely with the Aftersales Manager, you will support the day-to-day running of the Service Department, helping to drive performance, maximise efficiency, and deliver an outstanding customer experience. This is a fantastic opportunity for someone with strong aftersales experience who is ready to take the next step in their career.
Key Responsibilities
- Support the effective management of the dealership's Aftersales operation.
- Lead, motivate and develop the service team to achieve departmental targets.
- Ensure the highest levels of customer satisfaction are maintained.
- Maximise departmental efficiency, productivity and profitability.
- Resolve customer concerns professionally and effectively.
- Support the achievement of key performance indicators and business objectives.
- Identify opportunities to improve processes and enhance performance.
About You
- Previous experience within a main franchised dealership is essential.
- Strong knowledge of aftersales operations.
- Full working knowledge of Keyloop/Kerridge.
- Proven track record of delivering excellent customer service.
- Strong leadership, organisational and communication skills.
- Ability to lead by example and inspire a team.
What's on Offer?
- Salary from £35,600, depending on experience
- 42.5-hour working week
- 33 days annual leave including bank holidays
- Annual leave buy and sell scheme
- Pension scheme and life assurance
- Vehicle purchase scheme
- Discounts on servicing, parts and repairs
- Cycle to Work scheme
- Paid volunteering day each year
- Access to a wide range of employee discounts
- Ongoing training, development and career progression
If you have the experience, leadership skills and customer-focused approach we're looking for, we'd love to hear from you. Interested? Apply now or get in touch to find out more.
Assistant Aftersales Manager in Glasgow employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
