At a Glance
- Tasks: Be the friendly face for customers, guiding them through their vehicle service experience.
- Company: Reputable prestige automotive retailer in Bournemouth with a focus on employee growth.
- Benefits: Earn up to £40,000+, enjoy flexible hours, and generous holiday entitlement.
- Other info: Access to training, discounts on cars, and a focus on work-life balance.
- Why this job: Join a supportive team and develop your career in a dynamic automotive environment.
- Qualifications: Experience in a Service Advisor role and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting on behalf of our client, a reputable prestige automotive retailer in Bournemouth, for the position of Service Advisor.
This is an excellent opportunity for experienced professionals seeking a challenging yet rewarding role within a distinguished dealership.
The Service Advisor position offers a chance to develop your career in a supportive environment committed to employee growth and customer satisfaction.
Key benefits of the Service Advisor role include
- Competitive basic salary of up to £31,000
- Achievable bonus scheme with a total earning potential of £40,000+
- Monday to Friday working schedule, with Saturdays on a rota
- Generous holiday entitlement, including bank holidays
- Opportunities for ongoing training and professional development
- Supportive, team-oriented work environment
- Modern facilities and localised dealership location
- Flexible hours promoting work-life balance
- Discount schemes on new and used cars and servicing
- Access to pension scheme and employee wellbeing initiatives
Duties of the Service Advisor position include
- Greeting customers courteously and acting as the primary point of contact during their vehicle's service or repair
- Keeping customers updated on repair progress, establishing trust and transparency
- Upselling additional services and repairs based on technician recommendations
- Managing appointment scheduling accurately and efficiently
- Conducting pre-appointment calls to confirm bookings and answer customer queries
- Maintaining detailed customer records within the dealership systems
- Developing product knowledge through manufacturer-led training
- Delivering exceptional customer service experiences that foster loyalty and repeat business
Requirements for the Service Advisor role
- Proven experience in a Service Advisor or similar position within the automotive industry
- Strong communication skills, confident in engaging with customers and colleagues
- Excellent customer service ethic and professional approach
- Ability to identify customer needs and upselling opportunities
- Effective time management skills and ability to work efficiently under pressure
- Previous experience working in a target-driven environment
- Hold a valid UK driving licence
Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Bournemouth and Dorset, today to discover more about this fantastic opportunity.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Service Advisor in Ferndown employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
