At a Glance
- Tasks: Manage customer bookings and provide updates on vehicle repairs in a friendly manner.
- Company: Reputable motor trade dealership known for excellent customer service and staff development.
- Benefits: Up to £32,000 salary, uncapped OTE of £40,000+, and full training provided.
- Other info: Enjoy regular social events and opportunities for skill enhancement.
- Why this job: Join a supportive team and develop your career in the automotive industry.
- Qualifications: 2 years' experience as a Service Advisor or in automotive aftersales required.
The predicted salary is between 32400 - 39600 £ per year.
Our client, a reputable motor trade dealership based in Epsom, Surrey, is seeking an experienced Service Advisor to join their dedicated team. This role offers a rewarding career within a well-established business known for its excellent customer service and staff development.
Benefits of the Service Advisor:
- Up to £32,000 salary depending on experience, with a realistic uncapped OTE of £40,000+
- 8am to 6pm, Monday to Friday, with 1 in 4 Saturday mornings
- Full industry recognised training provided
- Career development opportunities into senior roles
- Supportive, family-run dealership environment with a close-knit team
- Regular social events to foster team spirit
- Opportunities to enhance skills through industry recognised courses
Duties of the Service Advisor:
- Handling inbound bookings for vehicle repairs and MOTs
- Updating customers on vehicle availability and pricing
- Checking customers in and informing them of scheduled repairs
- Assisting the Aftersales Manager and wider team to improve customer satisfaction
- Administering customer information and repair details onto dealership software systems
- Contributing to the administration of the service department
Requirements of the Service Advisor:
- At least 2 years' experience as a Service Advisor or within the automotive aftersales sector
- Excellent communication skills and a helpful, friendly manner
- Enthusiastic attitude with a willingness to learn and develop
- Strong organisational skills and attention to detail
- Ability to work within a team and build rapport with customers
- Knowledge of dealership industry standards and processes is advantageous but not essential
This is an excellent opportunity for a motivated Service Advisor to join a reputable dealership that values its staff and promotes career progression. The successful individual will benefit from ongoing training, a supportive working environment, and the chance to develop their automotive career.
Service Advisor in Epsom employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
