At a Glance
- Tasks: Be the friendly face for customers, guiding them through vehicle servicing and repairs.
- Company: Join a well-established dealership in Crewe with a supportive team.
- Benefits: Earn up to £32,000 plus bonuses, with no weekend work!
- Other info: Enjoy ongoing training and excellent career progression opportunities.
- Why this job: Gain valuable experience in a fast-paced environment while helping customers.
- Qualifications: 1 year of service advisor experience and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Service Advisor / Service Receptionist
NO WEEKENDS!
Richard Abson Group are working with a well-established dealership in Crewe to recruit an experienced Service Advisor / Service Receptionist.
This is an excellent opportunity to join a successful and forward-thinking dealership offering genuine career progression, ongoing support, and industry-leading training as the automotive industry continues to evolve into hybrid and electric vehicle technology.
The service department is well supported by an experienced team of Technicians and Service Advisors, creating a productive and collaborative working environment focused on delivering exceptional customer service.
The Role
As a Service Advisor / Service Receptionist, you will
- Act as the first point of contact for customers, providing a professional and welcoming experience.
- Manage customer enquiries and provide advice on vehicle servicing, maintenance, and repairs.
- Keep customers informed throughout the service and repair process.
- Promote and sell service plans, maintenance packages, and additional aftersales products.
- Ensure the highest levels of customer satisfaction and retention.
About You
- Minimum 1 year's experience in a Service Advisor or similar aftersales role (main dealer experience preferred).
- Strong customer service and communication skills.
- Commercially aware with the ability to upsell products and services effectively.
- Experience using Kerridge and 1Link systems would be advantageous.
- Organised, professional, and able to work in a fast-paced environment.
- Salary & Benefits
- Up to £32,000 basic salary.
- Uncapped bonus structure (hours sold, upsell performance, and service plan sales) – realistic OTE of £37,000.
• Monday to Friday on a rota basis
- 8:00am – 6:00pm (1 early finish a week)
- NO WEEKEND WORK
- Ongoing manufacturer and industry training.
- Excellent career development opportunities.
- Join a successful dealership in a supportive and growing environment.
Apply now or contact Jake Jones at Richard Abson Group for more information.
Service Advisor in Crewe employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
