At a Glance
- Tasks: Deliver, install, and service mobility equipment while providing excellent customer support.
- Company: MobilityCo, a leader in mobility and healthcare solutions since 1965.
- Benefits: Competitive salary, ongoing training, staff discounts, and career progression.
- Other info: Join a friendly team and enjoy variety in your daily tasks.
- Why this job: Make a real difference in people's lives while enjoying a dynamic, hands-on role.
- Qualifications: Full UK driving licence and strong customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
Mobility Service & Delivery Technician
At Mobility Co established in 1965, we help improve individuals independence, comfort, and quality of life through specialist mobility and healthcare equipment.
From mobility scooters and powerchairs to profiling beds and home adaptations, we pride ourselves on delivering outstanding products alongside exceptional customer service.
As our business continues to grow, we are looking for a reliable, professional, and hands-on Service & Delivery Technician to join our team.
This is an rewarding role for someone who enjoys being on the road, working with customers face-to-face, delivering and installing products, solving technical problems, and making a genuine difference to people's lives every day.
About the Role
The Service & Delivery Technician is responsible for delivering, installing, servicing, repairing, demonstrating, and collecting mobility and healthcare equipment across customer homes, care facilities, and business locations with some occasional overnight stays.
You will represent Mobility Co in the field and play a vital role in ensuring every customer receives a safe, professional, and friendly experience.
This role combines driving, product installation, technical servicing, customer support, and warehouse assistance, making it ideal for someone practical, organised, and customer focused.
Key Responsibilities
- Safely deliver mobility and healthcare equipment to customer homes and
- facilities
- Assemble, install, and set up products on site.
- Demonstrate product operation, charging, and safety procedures to customers
- Ensure customers feel confident using their equipment before leaving
- Complete delivery paperwork and capture customer signatures
- Maintain cleanliness and organisation of company vehicles
- Servicing, Repairs & Technical Support
- Carry out servicing, adjustments, and minor repairs on site
- Diagnose faults and identify repair requirements
- Escalate complex issues to the Aftersales Manager or workshop team
- Assist with workshop repairs, assembly, refurbishment, cleaning, and preparation when required
- Ensure products are functioning safely and correctly after service work
- Collections & Aftersales Support
- Collect products requiring repair, warranty work, or returns
- Safely transport collected equipment back to the warehouse
- Accurately label and log all collected items
- Provide detailed fault reports to the aftersales team
- Ensure excellent customer care during all service visits
- Warehouse & Operational Support
- Assist with loading and unloading vehicles
- Support warehouse staff with stock movements when required
- Help maintain clean, organised delivery, warehouse, and repair areas
- Dispose of packaging and waste safely and responsibly
- Ensure tools, accessories, and vehicle stock are maintained
- Booking in stock upon arrival
- Dispatching stock via couriers
- Systems & Documentation
- Update CRM systems and order notes following deliveries or service visits
- Correctly tag jobs (Warranty, Insurance, Repair, Delivered, Collected)
- Maintain accurate records of completed jobs and visit outcomes
- Follow delivery and service schedules using routing software and shared calendars
- Health, Safety & Compliance
- Carry out regular vehicle safety checks
- Follow manual handling procedures at all times
- Use PPE where required
- Safely handle batteries, chargers, and electrical components
- Report accidents, incidents, or near misses immediately
- Maintain high standards of cleanliness and safety
About You
To be considered for this role, you should have
- A full UK driving licence (essential)
- Strong customer service and communication skills
- Good practical / hands-on technical ability
- Confidence assembling and troubleshooting mechanical or electrical products
- Excellent time management and reliability
- Ability to work independently and as part of a team
- Strong attention to detail and safety awareness
- A professional, courteous, and solution-focused attitude
Experience in mobility equipment, healthcare equipment, vehicle mechanics, engineering, field service, appliance repair, or technical installation would be highly advantageous, but full training can be provided for the right candidate.
What We Offer
- Competitive salary
- Full-time permanent position
- Ongoing training and development
- Friendly and supportive team environment
- Staff discount on products
- Free on-site parking
- Career progression opportunities within a growing company
This role is perfect for someone who enjoys variety, technical problem-solving, and helping people in meaningful ways.
Every day is different — one day you may be delivering a mobility scooter that restores someone's independence, and the next you may be repairing essential equipment for a care home.
If you take pride in practical work, excellent customer service, and being part of a growing company that genuinely makes a difference, we'd love to hear from you.
Mobility Service & Delivery Technician in Congleton employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Mobility Service & Delivery Technician in Congleton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Jobiqo.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Jobiqo.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Jobiqo, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Mobility Service & Delivery Technician in Congleton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Jobiqo.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Jobiqo.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Jobiqo. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Jobiqo. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Jobiqo
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Jobiqo’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
