At a Glance
- Tasks: Lead a team of claims handlers to deliver exceptional customer service and manage claims effectively.
- Company: Join a leading Global Loss Adjusters with a focus on complex commercial markets.
- Benefits: Enjoy a competitive salary, private healthcare, pension, life assurance, and 25 days holiday.
- Other info: Full-time role with excellent career growth opportunities and a supportive work culture.
- Why this job: Make a real impact by guiding a dynamic team in a fast-paced environment.
- Qualifications: Proven leadership experience in insurance claims and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
An experienced Claims Handler/Insurance professional with a Supervisory/Management background is required to join a leading Global Loss Adjusters providing Loss Adjusting, Claims and Risk Management Services with a focus on Speciality Markets and Complex Commercial where you will oversee a team of specialist claims handlers. You will provide Management support ensuring the success of the team.
Key responsibilities:
- Provide management support to a team of claims handlers
- Lead and manage the team to ensure they are providing an exceptional customer service within SLA's
- Oversee and monitor the lifecycle of the teams claims handling
- Manage the team workload as well as holidays/absences
- Carry out 1:1 meetings and complete appraisals
- Identify training needs and implement necessary training as required
- Handle complaint calls received by the team
- Motivate the team ensuring targets and personal goals are achieved
About you:
- Proven experience as a Team Leader or Supervisor
- Strong Management skills
- Insurance Claims background/experience
- Excellent communication skills, being able to communicate clearly in a structured manner to individuals and a team
- Decision making skills
- Enjoy working in a fast-paced, pressured environment
- Good working knowledge of Word and Excel
- Industry qualifications or working towards
Salary and Benefits:
This is a full-time, permanent role Monday to Friday 9am-5pm, Office based, in addition to a competitive annual basic salary you will also receive an excellent benefits package including private healthcare scheme, pension, life assurance and health insurance, 25 days holiday plus bank holidays.
Claims Team Leader in Colchester employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Team Leader in Colchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jobiqo). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jobiqo. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Team Leader in Colchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobiqo.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobiqo. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jobiqo
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobiqo to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jobiqo, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jobiqo's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
