At a Glance
- Tasks: Coordinate service resources and manage scheduling for seamless operations.
- Company: Join a leading organisation in Burgess Hill with a supportive team culture.
- Benefits: Enjoy hybrid working, 25 days holiday, and competitive pay.
- Other info: Opportunity for growth in a technology-led healthcare environment.
- Why this job: Make a real impact in service planning within a dynamic environment.
- Qualifications: A-levels or equivalent, with experience in demand planning preferred.
The predicted salary is between 17 - 17 £ per hour.
An excellent opportunity has arisen for a Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill.
This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. The position requires a hands-on and organised approach, with strong attention to detail, accurate system updates and confident communication across multiple internal and external stakeholders.
Benefits
- Hybrid working, minimum 2 days per week in the office
- 25 days holiday + bank holidays
- Free, on-site parking
- Weekly competitive pay
- Collaborative and supportive team culture
- Opportunity to contribute to key supply, demand and service planning processes within a market-leading organisation
The Requirements
- A-level education or equivalent, with GCSEs including English and Maths at Grades A-C or equivalent
- Experience within demand planning, scheduling or resource coordination desirable
- Strong analytical and organisational skills with excellent attention to detail
- Proven ability to manage multiple priorities in a fast-paced environment
- Confident communicator with experience managing internal and external stakeholders
- Experience using CRM, ERP or enterprise systems such as SAP
- Ability to work independently and collaboratively within a cross-functional team
- Resilient and adaptable, with the ability to handle multiple enquiries and changing priorities
- Previous experience within a technology-led environment, ideally healthcare, would be advantageous
The Role
- Coordinate day-to-day scheduling and planning of service resources
- Monitor demand and supply activity using internal systems and digital tools
- Take corrective action to resolve short-term scheduling conflicts and capacity issues
- Keep customers and internal stakeholders updated on planning changes
- Support weekly demand and supply balance activity
- Assist with medium and long-term capacity planning and service activity forecasting
- Support planning for installations, de-installations and relocations
- Maintain accurate system data to support operational visibility
- Support inventory and logistics coordination, ensuring field teams have the right stock available
- Monitor supply chain changes and communicate potential impacts to stakeholders
- Plan and coordinate out-of-hours service activity when required
- Adhere to defined processes, working instructions and governance requirements
- Highlight recurring planning issues and contribute to continuous improvement
If you're keen to join an exceptional team where you can play a key role in ensuring seamless service operations and planning excellence, then please apply to this Service Demand Planning Associate role below or call Chloe McCausland on between 8:30am - 5:00pm.
Service Delivery Planner in Burgess Hill employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Planner in Burgess Hill
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Jobiqo, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Service Delivery Planner.
We think you need these skills to ace Service Delivery Planner in Burgess Hill
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Jobiqo. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Jobiqo and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Jobiqo
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Jobiqo.
✨Research Specific Challenges Faced by Jobiqo
Look into any unique supply chain challenges Jobiqo might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
