At a Glance
- Tasks: Create engaging documentation and simplify complex product info for diverse audiences.
- Company: Dynamic company with a focus on innovation and collaboration.
- Benefits: Competitive salary, generous holiday, pension contributions, and travel opportunities.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Join a team where your writing can shape user experiences and drive success.
- Qualifications: Experience in technical writing and a knack for understanding complex software.
The predicted salary is between 40000 - 45000 £ per year.
RR17 - Technical Author
Overview
First Military Recruitment are currently seeking a Technical Author on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities
- Develop comprehensive documentation that meets our internal standards.
- Obtain a deep understanding of our products and services to translate complex product information into simple, polished, and engaging content.
- Write user-friendly content that meets the needs of the target audience including sales, technical and operations.
- Develop and maintain databases of appropriate reference materials, including research, usability tests, and design specifications.
- Evaluate current content and develop innovative approaches for improvement.
- Research, outline, write, and edit new and existing content, working closely with various departments (Sales, Technology and Operations) to understand project requirements.
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
Skills and Qualifications
- Technical writer proven experience ideally including software development
- Experience writing documentation and procedural materials for multiple audiences
- Experience working with technology to improve user experience: design, UI, and help refine content and create visuals and flow diagrams
- Proven ability to quickly learn and understand complex software
- Firm understanding of the systems development life cycle.
Benefits
- Pension 8% company contribution.
- Insurance; Income Protection, Life, Medical and Dental (on completion of probationary period).
- 28 days holiday per annum plus Bank holidays.
- Travel opportunities; Norway, Singapore.
Technical Author in Bristol employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
