At a Glance
- Tasks: Use your technical skills to handle claims and provide top-notch customer service.
- Company: Join a leading international motor insurance company in Bradford.
- Benefits: Earn up to £37,000 with overtime, plus great perks like gym memberships and extra holidays.
- Other info: Enjoy hybrid working after training and excellent career growth opportunities.
- Why this job: Step away from the tools and build a rewarding career in motor insurance.
- Qualifications: Must have Level 3 Vehicle Technician/Mechanic certification and customer service experience.
The predicted salary is between 31625 - 31625 £ per year.
Level 3 Vehicle Technicians/Mechanics needed in Bradford, West Yorkshire!
Are you looking to come off the tools and carve yourself a fantastic career within motor insurance using your expert technical skills?
Our Bradford based international client seek a number of experience Level 3 Vehicle Technicians/Mechanics to join their expanding motor claims team as a Technical Claims Specialist.
So if you are a qualified Vehicle Technician/Mechanic and seek a dynamic and rewarding career away from the tools, keep reading!
Hours and Package
- Great starting salary of £31,625 per annum
- PLUS optional overtime at x1.5 every Saturday morning on top of basic salary (potenial to earn £37,000 per annum)
- Monday to Friday 0830am to 1730pm – only 37.5 hours per week
- Company pension scheme
- 4 x annual salary life insurance
- Hybrid working after initial training – office in Bradford when in
- Other optional opt-in benefits such as extra holidays, cycle to work, gym, health care and MORE!
Overview
Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer's expectations.
Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values.
Duties
- To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted.
- Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product.
- Using their technical expertise to make claims decisions.
- To deliver a consistently superior customer experience, ensuring that we have met all the customer's needs, answered all their questions and that then customer fully understands our decisions.
- To conform to all company policies in force at all times e. g. the security of corporate information, electronic mail policy, computer usage policy.
Required Experience
- Hold a City & Guilds/NVQ Level 3 certificate or equivalent in Motor Vehicle Engineering (Essential).
- Previous experience working within a dealership or customer focused garage environment (Essential).
- Evidence of working in a customer focused environment.
We look forward to hearing from you.
Key
Vehicle Technician, Mechanic, Snr Vehicle Technician, Snr Mechanic, Level 3 Vehicle Technician, Level 3 Mechanic, Bradford, West Yorkshire.
Vehicle Technicians Needed! in Bradford employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
