At a Glance
- Tasks: Assist customers with machinery parts queries and ensure excellent service.
- Company: Join a well-established team in Sutterton, Lincolnshire.
- Benefits: Competitive pay, overtime, 32 days leave, and staff discounts.
- Other info: Enjoy a supportive work environment with growth opportunities.
- Why this job: Be part of a dynamic team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and retail experience preferred.
The predicted salary is between 26550 - 32450 £ per year.
- Parts Advisor
- Location: Sutterton, Lincolnshire, PE20
- Job Type: Full-time, Permanent
- Salary: Competitive
We are seeking a Parts Advisor to join our established team at our Sutterton branch.
This role involves assisting with day-to-day queries regarding machinery parts from customers and technicians, ensuring the delivery of excellent customer service at all times.
Day-to-day of the role
- Assist with customer orders and enquiries relating to the products and services supplied by the Company, both face-to-face and over the telephone.
- Dispatch parts efficiently to meet customer requirements.
- Handle cash and card payments with accuracy.
- Maintain a professional appearance and conduct at the front counter.
- Manage stock, including organizing scrappage and maintaining accurate records.
- Work under pressure during busy periods and contribute to team efforts to achieve sales targets.
Required Skills & Qualifications
- Excellent communication skills, capable of dealing diplomatically with customers and colleagues in a polite and professional manner.
- Good knowledge of agricultural, horticultural, or motor industry parts is advantageous.
- Experience working in a retail environment and showroom experience is desirable.
- General computer skills and familiarity with email and internet use.
- Excellent numeracy and literacy skills.
- Attention to detail and accuracy with numbers.
- A team player who is also capable of working independently using own initiative.
- Motivated by sales and targets.
- Smart and presentable appearance.
Benefits
- Competitive hourly rate with overtime paid at time and a half after 39 hours Monday to Friday.
- 32 days annual leave including bank holidays.
- Company Sick Pay Scheme.
- Workplace Pension.
- Employee Referral Bonus Scheme.
- Winter Flu Jab Service.
- Car Tyre Discount.
- Staff Discount in Country Stores.
- Death in Service Cover (2 x salary).
To apply for the Parts Advisor position, please submit your CV and cover letter detailing your relevant experience.
Please note that CVs will be reviewed upon the hiring manager's return.
Parts Advisor in Boston employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Boston
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Jobiqo, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Jobiqo!
We think you need these skills to ace Parts Advisor in Boston
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Jobiqo, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Jobiqo and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Jobiqo that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Jobiqo
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
