At a Glance
- Tasks: Manage claims cases and ensure smooth customer interactions while driving cases to settlement.
- Company: Join Davies, a people-first company that values your contributions.
- Benefits: Enjoy flexible working, career development, and discounts with hundreds of retailers.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Be the hero behind the scenes and make a real impact in people's lives.
- Qualifications: Relevant claims experience and excellent customer service skills are essential.
The predicted salary is between 36000 - 44000 £ per year.
?? Join Our Dynamic Team at Davies! ??
Are you ready to embark on an exciting journey where people come first?
At Davies, we believe that our success is a collective achievement.
Here's why you'll love being part of our family
?? Valued and Supported
You're not just an employee; you're a vital contributor. We appreciate your unique skills and perspectives, and we're committed to your growth.
As a Property Claims Manager based in Bolton, you'll be the hero behind the scenes.
Key Responsibilities
Here's what your day will look like
- Proactive Case Management: You'll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly.
- Customer Interactions: Whether it's clients or direct customers, you'll handle interactions with professionalism and Treating Customers Fairly.
- Third-Party Wizardry: Managing suppliers? You've got this! Drive cases to settlement while balancing service, cost, and time.
- Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud.
- Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure.
- Self-Development: Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons.
- Team Player: Positive vibes, great teamwork, and a culture that feels like home.
Skills, Knowledge and Expertise
Requirements
- Relevant Claims Experience
- Good Customer Service Skills
- Time Management Wizardry
- Interpersonal Charm
How We Measure Success
- SLA Performance: You'll ace it.
- Phone Audit: Your phone skills? A+
- Lifecycle Metrics: You'll own them.
- Audit: No breaches here.
- PDR Forms: Completed and shining.
- Team Performance: You're the MVP.
Ready to make an impact? Apply now and let's create something extraordinary together! ????
#INDUKI
Benefits
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health
- Pension matching contribution model with the following contribution rates: Employee 1.5%, Employer 2% Employee 3%, Employer 3% Employee 5%, Employer 5%
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Refer a Friend
- Cycle to Work Scheme
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include holiday purchase
Claims Case Manager in Bolton employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Case Manager in Bolton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jobiqo). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jobiqo. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Case Manager in Bolton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobiqo.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobiqo. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jobiqo
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobiqo to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jobiqo, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jobiqo's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
