At a Glance
- Tasks: Provide technical support and diagnose issues for catering equipment over the phone.
- Company: Join a growing business in Birmingham with a supportive team culture.
- Benefits: Competitive salary, office-based role, company vehicle, and 25 days annual leave.
- Other info: Ongoing training, career progression, and a modern working environment.
- Why this job: Utilise your engineering skills while enjoying a great work-life balance.
- Qualifications: Qualified Gas Safe Engineer with experience in commercial catering equipment.
The predicted salary is between 36000 - 44000 £ per year.
Elite Personnel are recruiting on behalf of a growing and successful business based in Birmingham for an experienced Technical Catering Engineer to join their expanding team.
This is a fantastic opportunity for a qualified engineer who is looking to move into a predominantly office-based role whilst still utilising their technical expertise.
Working within a supportive and professional environment, you will be the first point of contact for customers experiencing equipment breakdowns or service issues.
The Role
As a Technical Catering Engineer, you will provide telephone-based technical support to customers, helping to diagnose faults and resolve issues remotely wherever possible.
Where a repair cannot be completed over the phone, you will arrange for an engineer to attend site.
The role is mainly office based; however, there may be occasional visits to customer sites when additional support is required.
A company vehicle will be provided for any site visits.
Key Responsibilities
- Taking inbound calls from customers experiencing equipment faults or breakdowns.
- Diagnosing technical issues over the telephone.
- Guiding customers through troubleshooting procedures to resolve faults remotely.
- Determining when an engineer visit is required and arranging call-outs.
- Providing excellent customer service and technical support.
- Updating customer records and service information accurately.
- Liaising with engineers and internal departments to ensure swift resolution of issues.
- Occasionally attending customer sites to provide technical assistance when required.
What We're Looking For
- Qualified Gas Safe Engineer.
- Relevant electrical qualifications and experience.
- Previous experience working on commercial catering equipment.
- Strong fault-finding and diagnostic skills.
• Experience working with a range of equipment including
- Commercial refrigeration systems
- Cooking equipment
- Catering appliances
- Excellent communication and customer service skills.
- Confident telephone manner.
- Good IT skills and ability to maintain accurate records.
- Full UK Driving Licence.
What's On Offer?
- Competitive salary.
- Office-based role with excellent work-life balance.
- Company vehicle provided for occasional site visits.
- Free onsite parking.
- 25 days annual leave plus Bank Holidays.
- Company pension scheme.
- Ongoing training and development.
- Supportive management team.
- Modern working environment.
- Genuine career progression opportunities.
- Additional company benefits.
If you are a qualified Gas Safe and Electrical Engineer looking for a new challenge within a growing business, we would love to hear from you.
Please note: If your application is successful and you are selected for the next stage of the recruitment process, a member of our team will contact you within 48 hours of receiving your application.
If you have not heard from us within this timeframe, unfortunately your application has not been successful on this occasion.
As part of the recruitment process, all successful applicants will be required to provide proof of their Right to Work in the UK.
Technical Catering Engineer (Office Based) in Birmingham employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Catering Engineer (Office Based) in Birmingham
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Catering Engineer (Office Based) role you’re after at Jobiqo.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Jobiqo a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Jobiqo.
✨Apply Through Company Websites
When you spot a role like Technical Catering Engineer (Office Based) at Jobiqo, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Catering Engineer (Office Based) in Birmingham
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Catering Engineer (Office Based), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Jobiqo a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Jobiqo specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Jobiqo
✨Brush Up on Core Engineering Principles
Before heading into the interview with Jobiqo, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Jobiqo want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
