At a Glance
- Tasks: Help customers and technicians find the right vehicle parts in a busy environment.
- Company: Join a respected commercial vehicle business with a strong team culture.
- Benefits: Competitive salary, bonuses, healthcare, and generous leave policies.
- Other info: Enjoy ongoing training and genuine opportunities for career growth.
- Why this job: Make a real impact in the automotive industry while developing your career.
- Qualifications: Experience in parts advising and strong customer service skills required.
The predicted salary is between 33750 - 41250 £ per year.
Reed Business Support are recruiting for a Parts Advisor on behalf of our valued client in Ashford.
This exciting opportunity is ideal for an experienced Parts Advisor or automotive professional looking to join a well-established commercial vehicle business.
Working within a busy parts department, you will play a key role in supporting both customers and technicians by ensuring the correct parts are identified, sourced, and supplied efficiently.
If you have previous parts experience, excellent customer service skills, and a strong understanding of truck and van parts, this could be the perfect next step in your career.
Working hours are 8am-6pm Monday- Friday
Key Responsibilities
As a Parts Advisor, your duties will include
- Assisting customers and technicians with identifying and sourcing the correct vehicle parts
- Processing incoming and outgoing parts orders accurately and efficiently
- Maintaining accurate stock records and inventory information
- Liaising closely with the workshop to ensure parts availability for repairs and servicing
- Building strong relationships with customers and delivering a first-class service
- Managing supplier and customer communications via telephone and email
- Supporting maintenance and repair operations by ensuring parts are readily available
- Coordinating parts deliveries and availability with internal departments
- Maintaining a clean, organised and compliant parts department
- Providing advice and guidance regarding vehicle parts and maintenance requirements where appropriate
About You
To be successful in this role, you will ideally have
- Previous experience within a Parts Advisor or Parts Department role
- Technical knowledge of commercial vehicles, vans, or trucks
- Experience working within a dealership, fleet, automotive or commercial vehicle environment
- Excellent communication and customer service skills
- Strong organisational abilities and the capability to work under pressure
- Good IT skills, including experience using stock control or parts management systems
- Knowledge of ADP Autoline, Kerridge or Keyloop systems would be advantageous
- A proactive and team-focused approach to work
What's in it for You?
- Competitive salary plus shift allowance
- Discretionary bonus scheme
- 24 days annual leave plus bank holidays
- Private healthcare cashback scheme
- Employee Assistance Programme
- Enhanced maternity and paternity leave
- Staff referral bonus scheme
- Cycle to Work scheme
- Free onsite parking
- Ongoing manufacturer and industry training
- Genuine opportunities for career development within a growing international business
- Long-term stability with a respected commercial vehicle employer
- Regular team events and employee recognition initiatives
- Apply Today
If you are an experienced Parts Advisor looking to join a successful and growing automotive business, we would love to hear from you.
Apply today through Reed Business Support and take the next step in your automotive career.
Parts Advisor in Ashford employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
