At a Glance
- Tasks: Negotiate and recover damages for our vehicle rental operations across the UK and Ireland.
- Company: Join a family-owned global leader in mobility with a strong legacy.
- Benefits: Competitive salary, full training, and clear career progression opportunities.
- Other info: Fast-paced environment with a clear career path from Recovery Assistant to Manager.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Motivated individuals with strong communication and negotiation skills are encouraged to apply.
The predicted salary is between 31500 - 38500 £ per year.
We're Enterprise Mobility, a family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. To maintain our uncompromising focus on customer service and to provide additional mobility options, we are looking for Claims Recovery Representatives to join our Damage Recovery department.
Hours: Full time (40hrs) Monday - Friday (8:00am-5:00pm)
Salary: £26,450.00 upwards dependent upon experience (based on 40 hour working week)
Location: Aldershot, Hampshire, GU111EJ
Our Claims Services division is looking for new members to join our rapidly growing team, responsible for supporting our hugely successful UK rental operation. We are looking for Recovery Representatives who will join our Damage Recovery Unit based in Aldershot, a busy team responsible for recovering damage to our vehicles for the whole of the UK & Ireland.
Previous experience within Insurance, Claims / Debt Recovery or Sales is advantageous although not essential as full training is provided. You'll be all geared up for a day negotiating with individuals, insurance companies, corporate customers and credit card companies. Whether it's maintaining accounts or interpreting loss data, you'll need a good eye for detail to ensure that we keep track of the numerous claims. You will be confident in recovering invoices and liaising with third party insurers, solicitors and other third parties involved.
Every day you'll be determining which claims must be worked, so we'll need you to demonstrate to us that you're able to make sound decisions based on your analysis of the situation. Along with this, you'll be comfortable talking to both business and retail customers over the telephone and not afraid to have a difficult conversation. If you are target driven and enjoy the challenge of a fast-paced environment, this could be the job for you!
The Recoveries department has a clear career path set out for all our employees. Whether you want to become an expert in your department or work your way into management, we will help you every step of the way. These opportunities are available to you as soon as you step in the door and how fast you progress is entirely up to you. The career path within the department is as follows:
- Recovery Assistant
- Recovery Representative
- Senior Recovery Representative
- Recovery Lead Representative (Team Leader)
- Recoveries Supervisor
- Recoveries Manager
Qualifications: We are looking for motivated employees with a great work ethic to join our team, who have the following skills:
- Demonstrated ability to make decisions
- A competitive spirit and the drive to meet targets and deadlines
- An ability to work independently and as part of a team
- Excellent communication skills and attention to detail
- Understanding of the sensitivity of customers' personal documentation and information
- Proven negotiation skills
- A knowledge of Microsoft Office products, Internet and telephone skills
Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.
Claims Recovery Representative Damage Recovery Unit - Aldershot employer: Jobiqo
Bromley Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to professional development, flexible working arrangements, and a generous benefits package, including a local government pension scheme and unique discounts, the Council prioritises employee well-being and career growth. Located in the vibrant Bromley Civic Centre, you will be part of a team that plays a crucial role in shaping the future of the borough while enjoying the balance of urban and suburban life.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Recovery Representative Damage Recovery Unit - Aldershot
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jobiqo). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jobiqo. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Recovery Representative Damage Recovery Unit - Aldershot
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobiqo.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobiqo. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jobiqo
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobiqo to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jobiqo, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jobiqo's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
