At a Glance
- Tasks: Lead a dynamic lettings team and manage property portfolios in a hands-on role.
- Company: Join a forward-thinking estate agency known for exceptional customer service and a supportive work culture.
- Benefits: Enjoy a competitive salary, bonuses, training, and career progression opportunities.
- Other info: Full-time, on-site position located in Norwich with potential for exciting career advancements.
- Why this job: Be part of a positive team that values your contributions and fosters growth in property management.
- Qualifications: Must have at least 1 year of property management experience and strong customer service skills.
The predicted salary is between 20000 - 28000 £ per year.
Location: Norwich, UK
Our client prides themselves on delivering exceptional customer service and fostering a positive and supportive work environment. As a dynamic and forward-thinking estate agency, they are dedicated to providing outstanding service to our clients while offering exciting career opportunities for all team members.
Position Overview
Currently seeking a motivated and experienced Property Manager to join the team in Norwich. In this role, you will take on a hands-on managerial position within the Lettings team, overseeing and growing the portfolio.
Key Responsibilities:
- Lead the lettings team
- Monitor, assess, and coach individual team member performance
- Ensure compliance with the highest regulatory standards
- Conduct property inspections
- Manage tenancy extensions and renewals
- Coordinate maintenance and repair issues with contractors
- Handle deposit returns and rental arrears
- Process eviction requests
- Build and maintain strong relationships with landlords and tenants
- Manage complaints effectively
- Complete all check-in and check-out procedures, including full inventory reports
Qualifications Required Skills and Qualifications:
- Minimum of 1 years experience as a Property Manager
- Ability to create a positive team spirit
- Strong knowledge of current residential lettings legislation
- Outstanding customer service skills
- Basic IT proficiency
- Driving license
Additional Information Benefits:
- Very Competitive Salary
- Regular bonuses and incentives
- Training and support
- Opportunities for career progression
- Positive and friendly work environment
- Full time / on-site
If you are passionate about property management and possess the necessary skills and experience, we invite you to apply and take the next step in your career.
Salary £25,000 - £35,000 OTE
Property Manager in Norwich employer: JobHop
Our client in Norwich is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee growth and development. With competitive salaries, regular bonuses, and comprehensive training, team members are empowered to excel in their roles while enjoying a positive atmosphere that values outstanding customer service and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Norwich
✨Tip Number 1
Familiarise yourself with the latest residential lettings legislation. Being well-versed in current laws will not only boost your confidence during interviews but also demonstrate your commitment to compliance and professionalism.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed tenant and landlord relationships in the past. This will highlight your ability to handle complaints and build rapport, which is crucial for a Property Manager.
✨Tip Number 3
Network within the property management community in Norwich. Attend local events or join online forums to connect with other professionals. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 4
Prepare to discuss your experience in managing teams effectively. Think of specific instances where you've coached team members or improved performance, as this aligns with the responsibilities of leading the lettings team.
We think you need these skills to ace Property Manager in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Property Manager. Focus on relevant skills such as team leadership, customer service, and knowledge of lettings legislation. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for property management. Mention why you are interested in this particular role and how your experience aligns with the company's values and goals.
Highlight Relevant Experience:In your application, emphasise your hands-on experience in managing properties, conducting inspections, and handling tenancy issues. Be specific about your previous roles and responsibilities to show you are well-suited for the position.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in property management.
How to prepare for a job interview at JobHop
✨Know Your Legislation
Brush up on current residential lettings legislation before the interview. Being well-versed in the legal aspects of property management will show your potential employer that you are serious about compliance and can handle the responsibilities of the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. This is crucial for a Property Manager, as building strong relationships with landlords and tenants is key to success.
✨Showcase Team Leadership Experience
Be ready to discuss your experience in leading or coaching a team. Highlight specific instances where you have motivated team members or improved performance, as this will be important for overseeing the lettings team.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Property Manager, such as handling complaints or managing maintenance issues. Practising your responses will help you demonstrate your problem-solving skills and ability to manage difficult situations effectively.
