At a Glance
- Tasks: Prepare and test printers and multifunction devices for customers.
- Company: Join a growing, employee-owned tech business with a supportive culture.
- Benefits: Enjoy 29 days holiday, health perks, and a fun work environment.
- Other info: Great career growth opportunities and regular team-building activities.
- Why this job: Make a real impact by ensuring equipment is ready for customers from day one.
- Qualifications: Basic IT skills, attention to detail, and a practical mindset are essential.
The predicted salary is between 31500 - 38500 £ per year.
Ready to get hands-on with technology and play a key role in getting equipment ready for customers? We are looking for a PDI Technician to join the Service team of a successful and growing technology-focused business. This is a fantastic opportunity for someone who enjoys working with equipment, has a sharp eye for detail and takes pride in getting things right first time. You will be responsible for preparing, configuring and testing printers and multifunction devices (MFDs) before they head out to customers, making sure everything is working perfectly and ready for installation. If you are practical, methodical and comfortable working with technology, this could be the opportunity for you.
What will you be doing?
- Carrying out pre-delivery inspections and setup of printers and MFDs
- Unpacking equipment and checking for any damage
- Fitting consumables, accessories and components
- Carrying out basic configuration and functionality testing
- Preparing equipment for safe transport and installation
- Applying protective wrapping and ensuring equipment is securely packed
- Recording meter readings, serial numbers, asset details and configurations accurately
- Maintaining records of warranties, service contracts, consumables, accessories and software licences
- Supporting stock control by booking equipment in and out and reconciling stock movements
- Identifying and reporting missing or damaged equipment
- Following all relevant health & safety, data security and environmental procedures
Essentially, you will make sure every piece of equipment leaving the service centre is ready to perform from day one.
What are we looking for?
- Basic IT literacy and confidence using systems to record information
- The ability to follow technical instructions, checklists and procedures accurately
- An understanding of health & safety when handling equipment
- Excellent attention to detail and a methodical approach
- A reliable, flexible and positive attitude
- Confidence using basic tools for equipment setup and minor adjustments
- The ability to work independently while also being a strong team player
- Good communication skills
- Previous experience in a technical, print, IT, warehouse or stock control environment would be advantageous, particularly if you have worked with printers, MFDs or similar equipment.
- Manual handling or manufacturer training would also be beneficial, but the key thing is having a practical mindset and a willingness to get stuck in.
Why join?
You will be joining a business where success, passion, care, integrity and teamwork genuinely matter. This is a role where the work you do has a direct impact on the customer experience. You will be trusted to take ownership, work accurately and make sure equipment is delivered in the best possible condition.
What's on Offer?
- Employee Owned: As one of the only a handful of Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, they believe in sharing success with those who create it.
- Empowered Culture: A supportive and collaborative environment where your ideas matter.
- Work-Life Balance: Enjoy perks like Summer Hours, 29 days holiday which includes Christmas Closure, and your Birthday Off!
- Health & Wellbeing: Health Cash Plan for you and your family, Employee Assist Programme, Gym Discounts and more.
- Training Academy: A digital learning platform to provide high quality accessible training, aligned to individual development goals.
- Fun & Engaging: Regular social events and team-building activities.
If you enjoy practical, hands-on work, like technology and get satisfaction from knowing a job has been done properly, we would love to hear from you. Ready to take the next step? Apply today for immediate consideration!
PDI Technician employer: JobHeron
Join an innovative and fast-growing engineering business in East Sussex, where your contributions as a Production Technician will directly impact major construction and infrastructure projects worldwide. With a strong emphasis on collaboration and continuous improvement, you'll thrive in a supportive work culture that values your ideas and fosters professional growth. Enjoy competitive benefits and the opportunity to be part of a team dedicated to shaping the future of precision monitoring technology.
StudySmarter Expert Advice🤫
We think this is how you could land PDI Technician
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like JobHeron, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace PDI Technician
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to JobHeron specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at JobHeron
✨Know Your Manufacturing Processes
Before you walk into the interview with JobHeron, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like JobHeron value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
