At a Glance
- Tasks: Prepare and test printers and multifunction devices for customers.
- Company: Join a growing, employee-owned tech company with a supportive culture.
- Benefits: Enjoy 29 days holiday, health cash plan, and summer hours.
- Other info: Engaging team events and excellent training opportunities await you.
- Why this job: Make a real impact by ensuring equipment is ready for customers.
- Qualifications: Basic IT skills, attention to detail, and a practical mindset.
The predicted salary is between 19500 - 19500 £ per year.
Ready to get hands-on with technology and play a key role in getting equipment ready for customers? We're looking for a PDI Technician to join the Service team of a successful and growing technology-focused business. This is a fantastic opportunity for someone who enjoys working with equipment, has a sharp eye for detail and takes pride in getting things right first time. You'll be responsible for preparing, configuring and testing printers and multifunction devices (MFDs) before they head out to customers — making sure everything is working perfectly and ready for installation. If you're practical, methodical and comfortable working with technology, this could be the opportunity for you.
What will you be doing?
- Carrying out pre-delivery inspections and setup of printers and MFDs
- Unpacking equipment and checking for any damage
- Fitting consumables, accessories and components
- Carrying out basic configuration and functionality testing
- Preparing equipment for safe transport and installation
- Applying protective wrapping and ensuring equipment is securely packed
- Recording meter readings, serial numbers, asset details and configurations accurately
- Maintaining records of warranties, service contracts, consumables, accessories and software licences
- Supporting stock control by booking equipment in and out and reconciling stock movements
- Identifying and reporting missing or damaged equipment
- Following all relevant health & safety, data security and environmental procedures
Essentially, you'll make sure every piece of equipment leaving the service centre is ready to perform from day one.
What are we looking for?
- Basic IT literacy and confidence using systems to record information
- The ability to follow technical instructions, checklists and procedures accurately
- An understanding of health & safety when handling equipment
- Excellent attention to detail and a methodical approach
- A reliable, flexible and positive attitude
- Confidence using basic tools for equipment setup and minor adjustments
- The ability to work independently while also being a strong team player
- Good communication skills
- Previous experience in a technical, print, IT, warehouse or stock control environment would be advantageous, particularly if you've worked with printers, MFDs or similar equipment.
- Manual handling or manufacturer training would also be beneficial, but the key thing is having a practical mindset and a willingness to get stuck in.
Why join?
You'll be joining a business where success, passion, care, integrity and teamwork genuinely matter. This is a role where the work you do has a direct impact on the customer experience. You'll be trusted to take ownership, work accurately and make sure equipment is delivered in the best possible condition.
What's on Offer?
- Employee Owned – As one of the only a handful of Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, they believe in sharing success with those who create it.
- Empowered Culture: A supportive and collaborative environment where your ideas matter.
- Work-Life Balance: Enjoy perks like Summer Hours, 29 days holiday which includes - Christmas Closure, and your Birthday Off!
- Health & Wellbeing: Health Cash Plan for you and your family, Employee Assist Programme, Gym Discounts and more.
- Training Academy – A digital learning platform to provide high quality accessible training, aligned to individual development goals.
- Fun & Engaging: Regular social events and team-building activities.
If you enjoy practical, hands-on work, like technology and get satisfaction from knowing a job has been done properly, we'd love to hear from you. Ready to take the next step? Apply today for immediate consideration!
PDI Technician in London employer: JobHeron
Join an innovative and fast-growing engineering business in East Sussex, where your contributions as a Production Technician will directly impact major construction and infrastructure projects worldwide. With a strong emphasis on collaboration and continuous improvement, you'll thrive in a supportive work culture that values your ideas and fosters professional growth. Enjoy competitive benefits and the opportunity to be part of a team dedicated to shaping the future of precision monitoring technology.
StudySmarter Expert Advice🤫
We think this is how you could land PDI Technician in London
✨Get Your Hands Dirty in the Industry
For a temporary role in manufacturing, don’t shy away from physically visiting local factories and production sites. A friendly walk-in can often lead to spontaneous interviews or valuable connections, and can really help you get a sense of the workplace vibe.
✨Tap into Seasonal Hiring Windows
Manufacturing often sees spikes in hiring during particular seasons, like summer when production ramps up. Keep an eye on local job boards and community centres, or even visit seasonal job fairs—they’re golden for snagging those temporary roles we’re after.
✨Join Industry-Specific Communities
Consider joining online forums and social media groups specific to manufacturing. Sites like Reddit or even LinkedIn groups can give you insights into open positions and allow you to connect with current employees who might give you an edge in the hiring process.
✨Apply Directly Through Our Site!
With JobHeron looking for temporary talent, make sure to apply directly through our website. It’s often the fastest way to get your foot in the door, so make the most of it. Plus, it shows you're proactive—always a win!
We think you need these skills to ace PDI Technician in London
Some tips for your application 🫡
Highlight Your Practical Skills:In manufacturing and production, hands-on skills are key! Make sure your CV showcases any relevant experience with machinery, quality control, or assembly line work. If you’ve got certifications related to operating specific equipment, don’t forget to include those too!
Focus on Flexibility and Adaptability:For a temporary role, employers are looking for candidates who can hit the ground running. In your cover letter, emphasise your ability to adapt quickly and work well under pressure. Share any experiences where you've successfully adjusted to changing circumstances or tight deadlines.
Include Specific Measurements of Your Impact:Manufacturing roles often revolve around efficiency and productivity. If you’ve previously worked in similar roles, be sure to quantify your achievements. For example, mention how you improved production rates or reduced waste – numbers stand out and show you mean business!
Express Your Interest in the Industry:Temporary roles can be a great stepping stone for future opportunities! Take a moment in your application to express why you’re interested in manufacturing and production. Showing genuine enthusiasm for the field can make a real difference and may keep doors open for upcoming positions!
How to prepare for a job interview at JobHeron
✨Showcase Your Hands-On Experience
In the manufacturing and production world, they want to see that you can actually handle the tools and machines. Bring along any certifications you have or even pictures of projects you’ve worked on. We want to demonstrate that you're not just a theory person but someone who can jump right in.
✨Emphasise Safety Knowledge
Safety's a huge deal in manufacturing, so make sure you’re clued up about health and safety regulations. Be prepared to discuss how you've followed safety protocols in past roles. It's all about showing you can contribute to a safe working environment at JobHeron.
✨Flexibility is Key
Since this is a temporary role, highlight your adaptability and willingness to step into different roles as needed. Share examples of times you’ve adjusted quickly to new situations or tackled varied tasks. We want to show you're the go-to person when things get busy!
✨Ask About Team Dynamics
In any temporary role, fitting in quickly is vital. Ask about team dynamics and collaboration processes during the interview. This shows you’re not only ready to contribute but also keen to blend into JobHeron’s culture, making you a valuable asset.
