Field Service Engineer | Stoke-on-Trent | £35K Basic + Overtime + Company Bonus, Company Vehicle & Benefits
A leading UK distributor of industrial cleaning machinery is looking to recruit a motivated and customer-focused Field Service Engineer to join their growing engineering team across the Midlands.
This is an excellent opportunity for an electrically and mechanically minded engineer who enjoys problem-solving, working independently, and delivering high levels of customer service. The successful candidate will play a key role in servicing, maintaining, and repairing a wide range of industrial cleaning equipment across customer sites.
The company has built a strong reputation within the industry for delivering first-class equipment and outstanding customer support, offering long-term career prospects within a stable and well-established business.
The Field Service Engineer Role:
As a Field Service Engineer, you will be responsible for servicing and repairing industrial cleaning machinery at customer locations, diagnosing faults, and ensuring equipment is returned to operation efficiently and safely.
You will work closely with both customers and the internal support team while managing your own workload and schedule.
Key Responsibilities:
Service and maintain industrial cleaning machinery to a high standard
Attend customer breakdowns and carry out fault diagnosis and repairs
Deliver excellent customer service during all site visits
Communicate effectively with the office support team
Work collaboratively with fellow engineers when required
Maintain accurate records of work completed
Ensure health & safety procedures are followed at all times
About You:
Electrical and mechanical engineering experience
Experience using a multimeter
Strong fault-finding and problem-solving skills
A customer-focused approach
The ability to manage workloads independently
Good communication and relationship-building skills
A flexible and proactive attitude
A full UK driving licence
What's on Offer?
Permanent full-time position
Competitive salary package
Company vehicle
Ongoing training and development
Opportunity to join a well-established and respected business
Supportive engineering team environment
Long-term career progression opportunities
Apply Now
If you're a motivated engineer looking for your next challenge with a successful and growing organisation, apply today for immediate consideration.
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Field Service Engineer employer: JobHeron
Join an innovative and fast-growing engineering business in East Sussex, where your contributions as a Production Technician will directly impact major construction and infrastructure projects worldwide. With a strong emphasis on collaboration and continuous improvement, you'll thrive in a supportive work culture that values your ideas and fosters professional growth. Enjoy competitive benefits and the opportunity to be part of a team dedicated to shaping the future of precision monitoring technology.
