At a Glance
- Tasks: Assist customers at the counter, handle eBay queries, and manage job cards.
- Company: Join a busy vehicle salvage yard with a friendly team atmosphere.
- Benefits: Enjoy a competitive salary up to £35,000 and hands-on training.
- Why this job: Be part of a dynamic role where no two days are the same, fostering growth and teamwork.
- Qualifications: Strong customer service skills and knowledge of car parts are essential.
- Other info: Must have own transport due to location; work Monday to Friday with one Saturday per month.
The predicted salary is between 28000 - 42000 £ per year.
CustomerSalesAssistant/Rotherham(S63)/Upto£35,000&GreatBenefits/AutomotiveIndustryBackgroundIsEssential
Doyouthriveinabusy,customer-facingenvironment?Areyouconfidentonthephone,greatwithpeople,andreadytotakeonavariedandfast-pacedrole?Ifso,we’dlovetohearfromyou.
Ourclientisabusyvehiclesalvageyardlookingforafriendly,reliableCounterSalesRepresentativetojointheirteam.You\’llbethefaceofthebusiness—assistingcustomersatthecounter,handlingeBayqueries,takingcalls,andhelpingtokeepthingsrunningsmoothly.
WorkRota:MondaytoFriday,8am–5pm1Saturdaypermonth(rotabasis)
What’sonOffer?
- Stablefull-timeroleinawell-establishedlocalbusiness
- Friendlyteamenvironmentwithhands-ontrainingprovided
- Opportunitytogrowyourskillsandtakeownershipofakeyrole
- Competitivesalary,upto£35,000(dependingonexperience)
KeyResponsibilitiesoftheCounterCustomerSalesAssistant:
- Welcomingcustomersinpersonandoverthephone,offeringahelpfulandprofessionalservice
- HandlingeBaymessagesandenquirieswithaccuracyandpromptness
- Creatingandmanagingjobcardsusinginternalsystems
- Providingadviceonproductsandservicesbasedoncustomerneeds
- Maintainingstrongcustomerrelationshipsthroughgreatcommunicationandattentiontodetail
- Supportingtheday-to-dayrunningofthecounterandassistingthewiderteamwhenneeded
WhatWe’reLookingFor:
- Strongcustomerserviceskillsandagenuineenthusiasmforhelpingpeople
- Knowledgeofcarpartsandcomponents
- Previousexperienceinatradecounterorsalesrole
- Confidentwithcomputers–anyexperienceusingCRMorMSOfficeisanadvantage
- Organised,proactive,andcomfortableworkingindependentlyaswellasinasmallteam
- Aquicklearnerwhoenjoysafast-paced,hands-onrole
- Musthaveyourowntransportduetolocation
Readytojoinadown-to-earthteamwherenotwodaysarethesame?
Applyforthisbrand-newCounterCustomerSalesAssistantpositiontodayandbecomepartofabusinessthatvaluescustomerservice,initiative,andteamwork.
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Customer Sales Assistant employer: Jobheron
Contact Detail:
Jobheron Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the automotive industry, especially car parts and components. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will boost your confidence when dealing with real customers and help you handle queries effectively.
✨Tip Number 3
Get comfortable with using CRM systems and MS Office. If you have access to any online tutorials or courses, take advantage of them to sharpen your skills before the interview.
✨Tip Number 4
Show your enthusiasm for teamwork and initiative during your interactions with us. Share examples from your past experiences where you contributed positively to a team environment or took ownership of a task.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in sales or automotive industries. Use specific examples to demonstrate how you've successfully assisted customers in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your knowledge of car parts and your ability to thrive in a busy environment, as these are key aspects of the job.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and your ability to handle eBay queries. Mention any experience with CRM systems or MS Office, as this will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Jobheron
✨Showcase Your Customer Service Skills
Since the role requires strong customer service skills, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle queries and resolve issues effectively.
✨Demonstrate Knowledge of Automotive Parts
Familiarise yourself with common car parts and components. During the interview, you might be asked about specific products or services, so showing that you have a solid understanding of the automotive industry will set you apart.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you may need to demonstrate how you would handle a customer inquiry or complaint. Practising these scenarios beforehand can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.