Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage care schedules and ensure smooth delivery of support to service users.
- Company: Join a leading Domiciliary Care Company dedicated to helping the elderly live independently at home.
- Benefits: Enjoy 20 days holiday plus 8 bank holidays, with extra pay for on-call duties.
- Why this job: Make a real difference in people's lives while working in a compassionate and supportive environment.
- Qualifications: Must have a full UK Driving License and own vehicle.
- Other info: Ideal for those with experience in healthcare coordination or similar roles.
The predicted salary is between 30000 - 42000 £ per year.
A skilled and dedicated Care Coordinator is needed to join the team at this leading Domiciliary Care Company based in Surrey on a full-time basis. They are committed to keeping elderly and vulnerable people living happily in the comfort of their own homes. This is an excellent chance to join a passionate and devoted company that strives to bring about change through individuals!
About the Company
The company's compassionate and hardworking care team have a clear goal to maintain its first-class reputation for providing high-quality care. They enable people with mobility needs or health issues to maintain their independence and quality of life whilst continuing to live in their own homes. People can choose from simple visits for domestic assistance to full 24-hour care packages. In addition, they can provide live-in care for people who need more intensive support and care while wishing to remain in their homes.
About the Role
The role of Care Coordinator within the company is vital to the smooth running and effective distribution and delivery of care to their community and service users. The main purpose is to manage the effective operation, organisation and planning of care workers and any other resources required. Due to the nature of their business, effective and accurate record keeping is imperative, and all records of daily care and support are to be kept in line with company policies and CQC requirements.
Key Responsibilities:
- To create, amend or maintain schedules for all care workers to effectively schedule all necessary care and support work for service users utilising all available and appropriate staff in accordance with business, contractual, and service user requirements.
- To communicate with service users, their families, Homecare Support Workers and any other members of staff in a professional, courteous manner at all times.
- To proactively manage any shortfall in the care provisions for your geographical area and service user's needs effectively at short notice in response to staff sickness, short-term absence and planned holidays.
- Contact Homecare Support Workers in a timely fashion to communicate any schedule changes and courteously request them to work additional hours, change shifts, and travel further to meet business and client user needs and demands.
- To receive and facilitate any new or amended referrals for care and support when received in the branch as and when required, ensuring that sufficient information is collected to allow the appropriate Branch Manager to make an informed assessment.
- To proactively monitor, record and act upon On Call reports logging all relevant information onto their electronic rota system and play a part in the on-call rota to meet the business needs.
- To monitor trends and lack of available work for Homecare Support Workers and to alert the appropriate Branch Manager as soon as possible to ensure staff retention.
- To ensure that the allocation of work to Homecare Support Workers is fair and consistent across all workers and is not allocated in breach of any policies and procedures, including their equal opportunities policy.
- To ensure that all information held on the rota system is accurate, up to date and in line with GDPR and the Data Protection Act.
- To ensure all up-to-date forms/paperwork is printed and available for the Branch as and when required and that all paperwork no longer in use is disposed of correctly.
- To ensure files are maintained in a uniform manner and relevant documentation is recorded on the rota system.
- To deal with telephone calls and e-mails appropriately and record on the system in line with GDPR and the Data Protection Act in line with all company policies and CQC requirements.
- To help establish and sustain good professional working relationships with clients, their families, relevant professional staff and Homecare Support Workers.
- Understands and adheres to all company policies and works within any governing authority guidelines and requirements in order to provide first-class service to all stakeholders of the company.
Key Requirements:
- Own vehicle essential.
- A full UK Driving License is essential.
Benefits:
- Holiday 20 days plus 8 days bank holiday.
- On Call paid extra.
Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Care Coordinator in Sutton employer: Jobheron
Contact Detail:
Jobheron Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Sutton
✨Tip Number 1
Familiarise yourself with the specific needs of elderly and vulnerable individuals. Understanding their challenges will help you demonstrate your empathy and commitment during any interviews or discussions.
✨Tip Number 2
Network with professionals in the care sector, especially those who work in domiciliary care. Attend local events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Research the company’s values and mission statement thoroughly. Be prepared to discuss how your personal values align with theirs, as this can show your genuine interest in becoming part of their team.
✨Tip Number 4
Prepare to discuss your organisational skills and experience in managing schedules or resources. Think of specific examples from your past roles that highlight your ability to handle similar responsibilities effectively.
We think you need these skills to ace Care Coordinator in Sutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination or similar roles. Emphasise skills such as scheduling, communication, and record-keeping, which are crucial for the Care Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high-quality care. Mention specific experiences where you successfully managed care schedules or supported vulnerable individuals, aligning with the company's mission.
Highlight Relevant Qualifications: If you have any qualifications related to health and social care, be sure to include them. This could include certifications or training that demonstrate your commitment to the field and understanding of care standards.
Showcase Soft Skills: In your application, highlight soft skills such as empathy, organisation, and problem-solving. These are essential for a Care Coordinator, especially when managing staff and responding to service user needs.
How to prepare for a job interview at Jobheron
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with scheduling, communication with service users, and record-keeping as these are crucial aspects of the job.
✨Show Your Compassion
This role is all about caring for vulnerable individuals. Be prepared to share examples from your past experiences that demonstrate your compassion and dedication to providing high-quality care.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to demonstrate how you would handle staffing shortages or manage care schedules. Think through potential challenges and how you would address them effectively.
✨Highlight Your Organisational Skills
As a Care Coordinator, you'll need to be highly organised. Discuss your methods for keeping track of schedules and records, and provide examples of how you've successfully managed multiple tasks in previous roles.
