At a Glance
- Tasks: Support and evolve enterprise identity management environments with hands-on engineering.
- Company: Join a leading tech partner in Canada focused on innovative identity solutions.
- Benefits: Enjoy competitive salary, comprehensive benefits, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on automation and process improvement.
- Why this job: Make a real impact by improving identity services and collaborating with diverse teams.
- Qualifications: Experience with NetIQ OpenText Identity Manager and strong analytical skills required.
The predicted salary is between 59400 - 72600 £ per year.
This position is listed on behalf of a partner company, who manages all applications and next steps.
Our partner is looking for a Sr Net IQ Engineer (Net IQ Open Text) based in Canada.
This is a senior hands-on engineering role focused on supporting and evolving enterprise identity management environments.
You will provide deep technical expertise across Net IQ Open Text Identity Manager, with particular ownership of drivers, integrations, provisioning, and user lifecycle services.
The role combines production support, engineering, troubleshooting, change management, and continuous improvement in a complex enterprise environment.
You will independently investigate high-impact incidents, perform root cause analysis, and implement sustainable solutions that improve stability and security.
You will collaborate with engineering, infrastructure, security, application, project, vendor, and business teams to deliver reliable identity services.
The position also offers opportunities to improve processes, automate operational activities, and contribute technical expertise to projects and platform enhancements.
Success in this role requires strong analytical thinking, hands-on delivery skills, sound technical judgment, and a strong commitment to reliable client-focused services.
Accountabilities
- Provide hands-on production support for Net IQ Open Text Identity Manager services, investigating incidents, troubleshooting issues, and prioritizing work based on severity, risk, and business impact.
- Monitor support queues, incidents, service requests, and IDM services to drive timely resolution and minimize disruption to business operations.
- Design, configure, deploy, maintain, and troubleshoot Net IQ Open Text Identity Manager drivers, connectors, integrations, and related services.
- Perform root cause analysis for complex production issues and implement sustainable corrective actions to prevent recurring incidents.
- Support provisioning, authentication, authorization, user lifecycle management, access controls, and integrations across enterprise identity environments.
- Monitor system and driver performance, identify improvement opportunities, and recommend practical solutions to increase platform stability, efficiency, resilience, and security.
- Assess the technical and operational impact of planned changes, releases, maintenance activities, and projects affecting IDM services and production environments.
- Collaborate with Engineering, QA, Infrastructure, Security, Project teams, application owners, vendors, and business stakeholders to coordinate changes, resolve incidents, and restore services.
- Ensure IDM solutions and operational activities align with security, privacy, compliance, continuity, and organizational standards.
- Research and recommend improvements to technical procedures, platform standards, processes, and operational practices.
- Identify opportunities to automate repetitive activities and adopt technologies that improve the efficiency and reliability of identity management services.
- Act as a subject matter expert for Net IQ Open Text Identity Manager and provide technical guidance during complex incidents, projects, and operational activities.
Requirements
- Proven professional experience working with
Net IQ Open Text Identity Manager technologies in enterprise application and production-support environments.
- Strong hands-on experience designing, configuring, maintaining, deploying, and troubleshooting
Net IQ Identity Manager drivers and connectors .
- Solid understanding of identity and access management concepts, including provisioning, authentication, authorization, user lifecycle management, access controls, and enterprise integrations.
- Demonstrated experience investigating complex production incidents, performing root cause analysis, assessing risk, and implementing sustainable corrective actions.
- Experience supporting enterprise applications and integrations, with strong technical understanding of
XML, XSLT, SOAP APIs, and C# scripting .
- Experience evaluating the impact of technical changes and supporting implementation planning, maintenance activities, releases, and projects.
- Strong analytical and critical-thinking skills, with the ability to diagnose complex technical problems and make sound decisions under pressure.
- Strong understanding of IT operations, production support processes, service management, and application reliability.
- Ability to collaborate effectively with technical and non-technical stakeholders across engineering, infrastructure, security, business, vendors, and support teams.
- A proactive mindset toward automation, process improvement, emerging technologies, and improving the resilience and security of identity services.
- Strong communication skills, professional judgment, accountability, and a client-focused approach.
- Ability to work effectively in a complex enterprise environment while balancing operational urgency, technical quality, security, and business priorities.
- Legal eligibility to work in Canada and the ability to work within the specified employment location requirements.
Benefits
- Competitive salary and potential incentive compensation.
- Banking-related employee benefits and preferential banking programs.
- Comprehensive employee benefits program, subject to applicable plan and program terms.
- Defined benefit pension plan, subject to applicable eligibility and plan conditions.
- Employee share purchase plan.
- Vacation allowance and paid time off.
- Wellbeing support and employee recognition programs.
- Moment Makers, a social, points-based recognition program.
- Purpose Day, providing a paid day off dedicated to personal growth and development.
- Access to modern workspaces and technology designed to support collaboration and innovation.
- An inclusive workplace committed to accessibility, diversity, belonging, and an equitable candidate experience.
- Opportunities to develop technical expertise and build a long-term career within a large, complex enterprise technology environment.
- Work arrangement details, including the optimal combination of remote and on-site work, to be discussed during the interview process.
We appreciate your interest and wish you the best!
Data Privacy Notice
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer.
This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR).
You may exercise your rights (access, rectification, erasure, objection) at any time.
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Sr NetIQ Engineer (NetIQ OpenText) employer: Jobgether
At Jobgether, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our remote working environment allows for flexibility while providing ample opportunities for professional growth and development in the tech industry. Join us to make a meaningful impact in enhancing open-source technology adoption, all while enjoying the benefits of a supportive team and a commitment to your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sr NetIQ Engineer (NetIQ OpenText)
✨Join Local Tech Meetups
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We think you need these skills to ace Sr NetIQ Engineer (NetIQ OpenText)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Jobgether.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Jobgether and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Jobgether
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Jobgether uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
