Senior UX Researcher

Senior UX Researcher

London Full-Time 52000 - 78000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead user research initiatives that shape product experiences for a global platform.
  • Company: UserTesting is a dynamic company focused on enhancing user experiences through insightful research.
  • Benefits: Enjoy flexible work options, generous time off, and wellness resources.
  • Why this job: Join a collaborative environment where your insights drive impactful product decisions.
  • Qualifications: 8+ years of UX research experience with strong communication and leadership skills required.
  • Other info: Remote work available; presence in London, Edinburgh, or Barcelona is a plus.

The predicted salary is between 52000 - 78000 £ per year.

This position is posted by Jobgether on behalf of UserTesting. We are currently looking for a Senior UX Researcher in Barcelona, London, or Edinburgh.

This role is a unique opportunity to lead impactful user research initiatives that directly shape the product experience for a global platform. You\’ll work cross-functionally with product managers, designers, engineers, and data scientists to bring human insight into every stage of development. From discovery to delivery, you\’ll drive research that influences strategy, fosters empathy, and improves product decisions. If you\’re a curious problem-solver with a passion for user-centered design and scalable research, this role offers an inspiring and collaborative environment to thrive in.

Accountabilities:

  • Conduct and lead both generative and evaluative user research to guide product strategy and UX decisions
  • Partner with stakeholders across design, product, engineering, customer support, and data teams to triangulate insights and prioritize opportunities
  • Design and manage scalable research programs and frameworks that enable continuous learning across teams
  • Build deep expertise around key personas, pain points, and workflows to inform product direction
  • Present findings through compelling storytelling, visualizations, and deliverables that drive alignment and action
  • Mentor team members and advocate for research best practices across the organization
  • Support research operations to increase quality, speed, and consistency in user insight gathering

Requirements

  • 8+ years of hands-on UX research experience or equivalent expertise in related roles
  • Proficiency in a wide range of qualitative and quantitative research methods across discovery and validation
  • Strong communication and facilitation skills, including the ability to lead workshops and present to senior stakeholders
  • Demonstrated ownership and leadership in designing and executing strategic research initiatives
  • Comfortable working collaboratively in cross-functional product teams and managing through ambiguity
  • Passion for understanding human behavior and driving product impact through actionable insights
  • Based in or able to work remotely from the UK or Spain; presence in London, Edinburgh, or Barcelona is a plus
  • Bonus: Experience in B2B SaaS, enterprise software, or digital platform research

Benefits

  • Competitive salary with performance bonus and equity packages
  • Flexible work model: office access + remote options across the UK and Spain
  • Generous time off and paid holidays
  • Health, vision, dental, and life insurance
  • Wellness stipends and access to mental health resources
  • Inclusive and diverse workplace committed to accessibility and equal opportunity
  • Ongoing professional development and career advancement support

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.

It compares your profile to the job\’s core requirements and past success factors to determine your match score.

Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.

When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.

Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology

  • Industries

    Non-profit Organizations and Primary and Secondary Education

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Senior UX Researcher employer: Jobgether

UserTesting is an exceptional employer that fosters a collaborative and inclusive work culture, particularly for the Senior UX Researcher role based in vibrant cities like Barcelona, London, or Edinburgh. With a strong commitment to employee growth, the company offers competitive salaries, flexible work models, and generous benefits, including wellness stipends and professional development opportunities, making it an ideal place for those passionate about user-centered design and impactful research.
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Contact Detail:

Jobgether Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior UX Researcher

Tip Number 1

Network with professionals in the UX research field, especially those who work at UserTesting or similar companies. Attend industry events, webinars, or local meetups to connect with potential colleagues and learn more about their experiences.

Tip Number 2

Showcase your expertise by sharing insights from your previous research projects on platforms like LinkedIn. This not only highlights your skills but also demonstrates your passion for user-centred design and your ability to communicate findings effectively.

Tip Number 3

Familiarise yourself with the latest trends and tools in UX research. Being knowledgeable about current methodologies and technologies will help you stand out as a candidate who is ready to lead impactful research initiatives.

Tip Number 4

Prepare to discuss how you've collaborated with cross-functional teams in the past. Highlight specific examples where your research influenced product decisions, as this aligns closely with the role's requirements and shows your ability to drive alignment across teams.

We think you need these skills to ace Senior UX Researcher

Qualitative Research Methods
Quantitative Research Methods
User-Centred Design
Stakeholder Engagement
Workshop Facilitation
Data Analysis
Storytelling and Visualisation
Cross-Functional Collaboration
Mentoring and Coaching
Strategic Research Design
Problem-Solving Skills
Empathy and Understanding of Human Behaviour
Agility in Managing Ambiguity
Experience in B2B SaaS or Digital Platforms

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant UX research experience, particularly focusing on generative and evaluative methods. Include specific projects where you've influenced product strategy or improved user experiences.

Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centered design and provide examples of how you've successfully collaborated with cross-functional teams. Mention any experience you have in B2B SaaS or digital platforms, as this is a bonus for the role.

Showcase Your Research Skills: Be prepared to discuss your proficiency in both qualitative and quantitative research methods. Highlight any strategic research initiatives you've led and how they impacted product decisions. Use storytelling techniques to make your experiences engaging.

Prepare for the Screening Process: Since the application will go through an AI-powered screening process, ensure that your CV and LinkedIn profile are aligned and contain keywords from the job description. This will help improve your match score and increase your chances of being shortlisted.

How to prepare for a job interview at Jobgether

Showcase Your Research Skills

Prepare to discuss specific research projects you've led, focusing on the methodologies you used and the impact your findings had on product decisions. Be ready to explain how you approached both generative and evaluative research.

Understand the Company’s Products

Familiarise yourself with UserTesting's platform and its user base. This will help you tailor your responses and demonstrate your understanding of their needs and challenges during the interview.

Communicate Effectively

Practice articulating your thoughts clearly and concisely. Since strong communication skills are essential for this role, consider preparing a few examples of how you've successfully presented research findings to stakeholders in the past.

Emphasise Collaboration

Highlight your experience working in cross-functional teams. Be prepared to share examples of how you've partnered with product managers, designers, and engineers to drive research initiatives and foster a collaborative environment.

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