Senior Instructional Designer (Remote - US, UK, Canada, France)

Overview

This position is posted by Jobgether on behalf of Pigment. We are currently looking for a Senior Instructional Designer in the United States, Canada, UK, and France. This role offers the opportunity to design and deliver engaging, high-impact learning experiences that help customers master complex software platforms. You will collaborate closely with subject matter experts to translate deep product knowledge into accessible content, shaping the customer journey and driving adoption. As a Senior Instructional Designer, you will influence learning strategy, mentor junior team members, and incorporate innovative technologies—including AI-powered tools—into training programs. The ideal candidate thrives in a fast-paced, collaborative environment and is motivated by creating measurable business impact through education. This position allows you to directly enhance customer success while advancing instructional design practices across the organization.

Accountabilities

• Develop and implement overarching learning strategies and program roadmaps aligned with business objectives
• Design and deliver engaging learning experiences across multiple modalities, including e-learning, video, and interactive courses
• Partner with subject matter experts to translate product knowledge into clear, accessible content
• Manage the end-to-end instructional design lifecycle: needs analysis, content creation, assessments, and program evaluation
• Provide leadership and mentoring to junior instructional designers and content creators
• Research, evaluate, and integrate innovative learning technologies and methodologies to improve learning outcomes
• Stay current with product updates and industry trends to ensure all learning materials reflect the latest features and best practices
• Manage multiple projects effectively, delivering high-quality work on schedule

Requirements

• 5+ years of professional instructional design experience, preferably in SaaS or Enterprise Performance Management (EPM) environments
• Proven leadership skills with experience leading projects, mentoring team members, and influencing stakeholders
• Strong command of authoring tools such as Articulate Rise, Storyline, Camtasia, and Adobe Captivate
• Data-driven mindset: able to use insights to inform design decisions and measure program impact
• Excellent verbal and written communication skills
• Highly collaborative with the ability to work effectively across teams and geographies
• Experience designing learning programs that incorporate modern technologies and scalable solutions

Benefits

• Competitive salary and equity opportunities
• Career development through coaching and mentoring
• Remote-friendly work environment with offices in major cities including New York, San Francisco, Toronto, Paris, and London
• High-end equipment to ensure an optimal workspace
• Annual company offsite for team building and collaboration
• Opportunities to influence learning strategy and make a measurable impact on customer success

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. Our AI evaluates your CV and LinkedIn profile thoroughly, analyzes your skills, experience, and achievements, and compares your profile to the job\\\'s core requirements and past success factors to determine your match score. Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. This process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!