At a Glance
- Tasks: Manage post-sales journey for SMB customers and maximise their value.
- Company: Join Jobgether, a company dedicated to customer success and employee well-being.
- Benefits: Enjoy flexible remote work, generous leave policies, and a supportive culture.
- Other info: Work autonomously in a data-driven environment with opportunities for career advancement.
- Why this job: Make a real impact by building relationships and driving customer growth.
- Qualifications: Strong communication skills and experience in customer success or account management.
The predicted salary is between 35000 - 45000 £ per year.
Jobgether is on the lookout for a Customer Success Manager to oversee the post-sales journey for SMB customers in the United Kingdom.
This role is pivotal in ensuring smooth onboarding and maximizing customer value.
You will work autonomously in a data-driven environment, where your relationship-building skills and operational discipline will help mitigate churn and identify upsell opportunities.
The ideal candidate will manage over 50 accounts, ensuring strong communication and collaboration across teams.
You will enjoy a flexible, remote work setup, generous leave policies, and a culture focused on employee well-being.
#J-18808-Ljbffr
We think you need these skills to ace Remote SMB Customer Success Manager – Growth & Retention
Customer Success Management
Onboarding
Relationship-Building Skills
Data-Driven Decision Making
Churn Mitigation
Upselling
Account Management
