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- Tasks: Enhance filing processes and ensure clients have a seamless experience.
- Company: Join a dynamic partner company with a focus on innovation.
- Benefits: Remote work, flexible hours, health benefits, and professional development opportunities.
- Why this job: Make a real impact by improving client operations and driving process enhancements.
- Qualifications: Experience in project management and strong communication skills required.
- Other info: Inclusive culture with a commitment to work-life balance and career growth.
The predicted salary is between 36000 - 60000 £ per year.
This position is for a Platform Manager - REMOTE. In this role, you will play a crucial part in collaborating with stakeholders to enhance the efficiency of the filing process. Your contributions will ensure that clients receive a seamless experience and that any issues are proactively addressed. This position requires a proactive approach to problem-solving and the ability to drive process improvements. You will be instrumental in aligning development with client needs and operational demands. The impact of your work will directly affect how well the organization serves its clientele. A commitment to excellence and a passion for innovation in client operations are essential.
Accountabilities
- Collect and analyze feedback from clients and operational teams to shape requirements, features, and end products.
- Represent production and client stakeholders in development meetings to prioritize stakeholder needs.
- Triage data corrections and ProFile inquiries from operations teams.
- Author bug reports and enhancement tickets to capture business requirements.
- Train operations teams on new ProFile functionality, including writing procedures.
- Collaborate closely with internal development product owners.
- Maintain the QFS order inbox with accuracy and completeness.
- Partner with the invoicing team to troubleshoot client-specific issues.
- Work on special projects and other duties as assigned by management.
Requirements
- Minimum of two (2) years of experience as a Project Manager in translation, patent filing, or localization.
- Minimum of five (5) years of experience with ProFile.
- Experience in operations, product support, or project coordination.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent communication skills for documentation and team collaboration.
- Ability to work independently with minimal supervision.
- Proficient in Microsoft Office, with advanced Excel skills preferred.
- Proven ability to collaborate across teams and troubleshoot complex issues.
- Commitment to fostering a culture of responsiveness and respect.
Benefits
- Work remotely from anywhere.
- Flexible working hours.
- Opportunities for professional development.
- Collaborative work environment.
- Health and wellness benefits.
- Paid time off and holidays.
- Support for work-life balance.
- Inclusive and diverse workplace culture.
Remote Platform Specialist employer: Jobgether
Contact Detail:
Jobgether Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Platform Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Remote Platform Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your problem-solving skills and proactive approach.
✨Tip Number 3
Show off your skills! Create a portfolio or a presentation that highlights your past projects and achievements related to platform management. This will give you an edge and demonstrate your commitment to excellence and innovation.
✨Tip Number 4
Apply through our website! We use AI to match your application with the role's requirements, ensuring a fair review process. Plus, it’s a great way to get noticed by the hiring team directly. Don’t miss out!
We think you need these skills to ace Remote Platform Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with project management and ProFile. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a proactive approach, so share specific instances where you’ve improved processes or resolved client issues effectively.
Communicate Clearly: Since excellent communication is key for this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts logically to make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. This way, we can quickly match your profile with the job requirements and get you on the shortlist faster!
How to prepare for a job interview at Jobgether
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the role. Familiarise yourself with ProFile and its functionalities, as well as any recent updates or features. This will not only show your enthusiasm but also demonstrate your proactive approach to problem-solving.
✨Showcase Your Communication Skills
Since this role involves collaborating with various stakeholders, be prepared to discuss how you’ve effectively communicated in past projects. Share examples where your communication made a difference in resolving issues or enhancing processes. This will highlight your ability to work independently and as part of a team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like triaging data corrections or addressing client inquiries. Think through your past experiences and prepare concise stories that illustrate your problem-solving skills and your commitment to client satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
