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- Tasks: Manage multiple e-commerce projects, ensuring timely delivery and client satisfaction.
- Company: Join a dynamic e-commerce agency focused on operational excellence.
- Benefits: Enjoy remote work, competitive pay, health benefits, and performance bonuses.
- Other info: Gain global exposure and enhance your career in digital marketing operations.
- Why this job: Make a tangible impact in a fast-paced environment while collaborating with leading brands.
- Qualifications: 3+ years in project management and strong organisational skills required.
The predicted salary is between 28800 - 48000 £ per year.
This role is designed for a highly organized and proactive professional who thrives in a fast-paced e-commerce environment. You will be responsible for managing multiple client projects simultaneously, coordinating internal teams and external partners, and ensuring timely delivery of high-quality work. The position emphasizes workflow optimization, process improvement, and operational excellence, while keeping client satisfaction at the forefront. You will act as the bridge between clients, internal teams, and external collaborators, ensuring that goals are clearly translated into actionable tasks. This role provides exposure to dynamic digital marketing operations and the chance to contribute to measurable business growth. It’s ideal for someone who enjoys structure, ownership, and the opportunity to make a tangible impact across multiple accounts.
Accountabilities:
- Manage project timelines and deliverables across multiple e-commerce client accounts
- Translate client goals into actionable tasks, milestones, and dependencies
- Track progress, identify bottlenecks, and proactively resolve issues
- Coordinate internal teams, freelancers, and strategic partners to ensure seamless execution
- Maintain and enforce SOPs and standardized processes across projects
- Prepare status updates, progress reports, and assist in client communications as needed
- Recommend process improvements, tools, and automations to increase operational efficiency
- Support onboarding of new clients and team members, and handle ad hoc operational tasks
Requirements:
- Bachelor’s degree in a relevant field
- 3+ years of experience in project management, operations, or account coordination
- Experience with e-commerce brands or e-commerce marketing agencies
- Strong organizational, multitasking, and time-management skills
- Excellent written and verbal English communication skills
- Familiarity with paid media, email marketing, CRO, or general e-commerce workflows
- Understanding of agency delivery models, client expectations, and SLAs
- Ability to work in US time zones, Monday to Friday (8 hours/day), including previous overnight or graveyard shift experience
Benefits:
- Competitive compensation paid in US dollars
- Fully remote work from home
- Health and wellness benefits
- Paid holidays and time off
- Performance and referral bonuses
- Opportunity to gain global exposure and collaborate with leading brands
Operations & Project Manager (E-Commerce Agency) employer: Jobgether
Contact Detail:
Jobgether Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Project Manager (E-Commerce Agency)
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their client base and be ready to discuss how your skills can help optimise their operations and improve client satisfaction.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple projects or improved processes in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! We use an AI-powered matching process that ensures your application gets the attention it deserves. Plus, it’s a great way to get noticed by the hiring company directly.
We think you need these skills to ace Operations & Project Manager (E-Commerce Agency)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations & Project Manager role. Highlight your experience in managing e-commerce projects and how you've optimised workflows in previous positions. We want to see how you can bring your unique skills to our team!
Showcase Your Organisational Skills: Since this role is all about juggling multiple projects, give us examples of how you've successfully managed timelines and deliverables in the past. We love seeing candidates who can demonstrate their ability to keep everything on track while maintaining high-quality work.
Communicate Clearly: Your written communication skills are crucial for this position, so make sure your application is clear and concise. Use professional language but let your personality shine through. We appreciate a bit of flair, as long as it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. Our AI-powered system will ensure your application gets the attention it deserves, and we can't wait to see what you bring to the table!
How to prepare for a job interview at Jobgether
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the results you achieved. This will show your potential employer that you have the hands-on experience needed for managing multiple client projects.
✨Demonstrate Your Organisational Skills
As an Operations & Project Manager, being organised is key. Prepare examples of how you've optimised workflows or improved processes in previous roles. Bring along any tools or methods you’ve used to keep projects on track, as this will highlight your proactive approach to operational excellence.
✨Communicate Clearly and Confidently
Since this role involves liaising with clients and internal teams, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers during the interview. This will help you convey your experiences effectively and demonstrate your excellent communication skills.
✨Show Enthusiasm for E-Commerce
Make sure to express your passion for the e-commerce industry. Research current trends and challenges in the sector, and be prepared to discuss how you can contribute to the company's growth. Showing genuine interest will set you apart and align you with the company’s goals.