At a Glance
- Tasks: Lead and optimise operations for a global financial services company, ensuring efficiency and compliance.
- Company: Join a fully remote, innovative financial services organisation with a focus on technology.
- Benefits: Enjoy flexible working, competitive pay, and a budget for personal development.
- Other info: Work remotely with a global team and enjoy a dynamic, fast-paced environment.
- Why this job: Shape the future of financial operations while working with cutting-edge technology.
- Qualifications: 10+ years in operations within regulated financial services and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Operations based in United Kingdom.
This is a senior leadership opportunity for an operations expert who will shape and scale the operational foundation of a global, fully remote financial services organization.
The role will oversee critical operational functions, ensuring efficiency, resilience, compliance, and exceptional service delivery.
You will lead multidisciplinary teams across areas such as payments, reconciliations, business operations, and digital asset settlement.
The position requires a strategic thinker who can combine operational excellence, automation, risk management, and people leadership.
You will play a key role in building scalable processes, improving performance, and supporting long-term business growth.
Working in a fast-paced, technology-driven environment, you will help redefine how modern financial operations are built and managed.
Accountabilities
The Head of Operations will be responsible for driving operational excellence, ensuring that processes, teams, and systems are designed to support sustainable growth while maintaining strong governance and regulatory standards.
- Develop and execute a comprehensive operations strategy aligned with business objectives, focusing on scalability, efficiency, quality, and compliance.
- Lead and oversee core operational areas, including payments, treasury operations, reconciliations, card operations, back-office processes, and business operations.
- Own operational performance, establishing clear metrics, controls, and improvement initiatives to maintain high service standards.
- Drive process optimization, automation, and operational transformation through structured methodologies, technology, data, and AI-enabled solutions.
- Create and implement standardized operating procedures to improve consistency, efficiency, and operational visibility.
- Build, mentor, and develop a high-performing operations organization by fostering accountability, collaboration, and continuous improvement.
- Partner with compliance, risk, and financial crime teams to ensure operational activities meet regulatory requirements and internal policies.
- Establish operational risk management frameworks, including monitoring, reporting, controls, and audit readiness.
- Collaborate with cross-functional leaders across technology, data, people, and client-facing teams to ensure seamless business alignment.
- Oversee end-to-end digital asset settlement operations, including reconciliation, wallet management, custody controls, and crypto-fiat operational processes.
Requirements
The ideal candidate is an experienced operations leader with a strong background in regulated financial services environments and a proven ability to scale complex operational functions.
- 10+ years of progressive experience leading operations within banking, fintech, financial services, or wealth management environments.
- Demonstrated experience managing and scaling multiple operational functions, including payments, treasury, settlements, and business operations.
- Strong expertise in process improvement, operational transformation, automation, and building scalable workflows.
- Solid understanding of financial regulations, compliance requirements, AML frameworks, and financial crime prevention practices.
- Experience leading multidisciplinary teams and developing high-performing operational organizations.
- Excellent leadership, communication, stakeholder management, and problem-solving skills.
- Strategic mindset with the ability to translate business objectives into actionable operational plans.
- Experience working with cryptocurrency, blockchain, or digital asset operations is highly valuable.
- Ability to work effectively in a fully remote, global environment with strong autonomy and collaboration skills.
- Access to a dedicated workspace and reliable high-speed internet connection.
Benefits
- Fully remote work environment, allowing you to work from anywhere.
- Flexible working arrangements with autonomy over your schedule.
- Competitive compensation package aligned with experience and responsibilities.
- Flexible paid time off to support work-life balance and personal wellbeing.
- Opportunities to work with a global, high-performing team on impactful technology-driven projects.
- Annual learning and development budget to support professional growth through courses, books, conferences, and other resources.
- Opportunity to contribute to innovative solutions shaping the future of financial services.
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Head of Operations employer: Jobgether
At Jobgether, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our remote working environment allows for flexibility while providing ample opportunities for professional growth and development in the tech industry. Join us to make a meaningful impact in enhancing open-source technology adoption, all while enjoying the benefits of a supportive team and a commitment to your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Jobgether. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Jobgether.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Jobgether's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Jobgether
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Jobgether.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Jobgether will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Jobgether employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
