At a Glance
- Tasks: Optimise subscription billing processes and support front-line teams with critical systems.
- Company: Join a dynamic company focused on innovative billing operations.
- Benefits: Competitive salary, healthcare coverage, stock awards, and a supportive work environment.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Play a key role in shaping billing operations and driving improvements.
- Qualifications: 5+ years in billing or finance, with expertise in CPQ systems like Salesforce.
The predicted salary is between 72000 - 84000 £ per year.
This role will optimize the subscription billing process, ensuring accuracy and efficiency throughout the customer journey. You'll manage key systems related to quote-to-cash processes, providing critical support to front-line teams. The ideal candidate will be a hands-on problem-solver, capable of driving improvements while collaborating cross-functionally and addressing operational challenges. Join us and play a pivotal role in shaping our billing operations.
Accountabilities
- Support the stability and improvements of the Salesforce CPQ system for billing processes.
- Train and assist sales and billing teams on CPQ best practices and configurations.
- Manage the integration between Salesforce CPQ and Netsuite, ensuring seamless data flow.
- Identify and resolve integration issues with the Operations and finance teams.
- Develop a roadmap for improvements in integration workflows.
- Create documentation and SOPs for system integration.
- Lead daily billing operations, addressing issues from front-line teams.
- Establish and maintain procedures for timely and accurate invoicing.
- Align with finance and customer success teams on billing policies and exceptions.
- Streamline deal desk processes with sales, legal, and finance teams.
- Manage deal desk inquiries and provide guidance on pricing and contract terms.
- Review and authorize complex deals, utilizing insights to enhance workflows.
- Monitor compliance with revenue reporting standards under US GAAP.
- Oversee accounts receivable and collection activities.
Requirements
- Bachelor's degree in Finance, Business Administration, Accounting, or a related field.
- 5+ years of experience in billing, finance, or revenue operations, preferably in SaaS.
- Expertise in CPQ systems like Salesforce CPQ, with experience in audits and troubleshooting.
- Hands-on experience with Salesforce and NetSuite; familiarity with Celigo is a plus.
- CPA or significant accounting experience is advantageous.
- Proficiency in billing and invoicing procedures.
- Experience with project management tools and communication platforms like Slack.
- Skill in analyzing billing metrics and improving processes.
- Ability to manage large datasets and troubleshoot effectively.
- Strong problem-solving and organizational skills in fast-paced environments.
- Excellent communication and collaboration skills.
- Attention to detail with a focus on documentation and scalable systems.
Benefits
- Base salary range: $110,000-$130,000.
- Total Rewards package including base salary and stock awards.
- Healthcare coverage and performance-based incentives.
- Supportive work environment fostering diversity and inclusion.
- Equal opportunity employer with a commitment to employee well-being.
Billing Operations Manager in Great Sankey employer: Jobgether
Join a dynamic team as a Billing Operations Manager where you will play a crucial role in optimising our subscription billing processes. We pride ourselves on fostering a supportive work environment that champions diversity and inclusion, offering competitive salaries, comprehensive healthcare coverage, and performance-based incentives. With ample opportunities for professional growth and a commitment to employee well-being, this is an excellent place to advance your career while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Operations Manager in Great Sankey
✨Tip Number 1
Network like a pro! Reach out to folks in the billing and finance sectors on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Salesforce CPQ and Netsuite. Be ready to discuss how you’ve tackled billing challenges in the past – real examples will make you stand out!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick message can show your enthusiasm and keep you on the radar of hiring managers.
✨Tip Number 4
Showcase your problem-solving skills during interviews. Think about specific instances where you improved processes or resolved issues, especially in fast-paced environments. This is key for a Billing Operations Manager role!
We think you need these skills to ace Billing Operations Manager in Great Sankey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Operations Manager role. Highlight your experience with CPQ systems and any relevant achievements in billing processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've optimised billing processes or resolved integration issues in the past. Let us know why you’re excited about joining our team!
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your problem-solving abilities. We love hands-on problem-solvers who can tackle challenges head-on. Share instances where you've improved workflows or addressed operational challenges effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. This way, your application will be reviewed quickly and fairly. Plus, it helps us get to know you better right from the start!
How to prepare for a job interview at Jobgether
✨Know Your CPQ Inside Out
Make sure you’re well-versed in Salesforce CPQ and its best practices. Brush up on how it integrates with billing processes, as this will be a key topic during your interview. Be ready to discuss specific examples of how you've optimised these systems in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share concrete examples of how you've tackled operational challenges in previous roles. Think about times when you identified issues and implemented solutions, especially in fast-paced environments. This will demonstrate your hands-on approach and ability to drive improvements.
✨Collaboration is Key
Since this role involves working cross-functionally, be prepared to talk about your experience collaborating with sales, finance, and customer success teams. Highlight any successful projects where teamwork led to improved billing operations or streamlined processes.
✨Attention to Detail Matters
Given the focus on accurate invoicing and compliance with revenue reporting standards, emphasise your attention to detail. Bring examples of how you've maintained documentation and developed SOPs in previous roles, showcasing your organisational skills and commitment to quality.
