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- Tasks: Manage relationships with publishers, optimise ad performance, and provide technical guidance.
- Company: Join a leading AdTech company focused on digital publisher success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and client success.
- Why this job: Make a real impact in the fast-paced world of AdTech and help clients thrive.
- Qualifications: Experience in AdTech and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
This role sits at the intersection of technical consulting, customer success, and programmatic advertising strategy, supporting premium digital publishers in optimizing their monetization performance. You will act as a trusted advisor and technical partner, ensuring that each client’s ad stack is fully optimized for revenue growth and operational efficiency. The environment is fast-paced, highly analytical, and deeply collaborative, requiring both strategic thinking and hands-on technical troubleshooting. You will work closely with cross-functional internal teams to resolve complex issues and improve platform performance at scale. This position is ideal for someone who thrives in AdTech ecosystems and enjoys translating data and technical insights into measurable business outcomes. Your work will directly impact publisher revenue and long-term customer success.
Accountabilities:
- Own end-to-end relationships with publisher accounts, from onboarding through long-term growth, retention, and optimization, acting as the primary point of accountability.
- Serve as the main technical advisor for enterprise-level publishers, providing guidance on ad stack configuration, monetization strategies, and programmatic best practices.
- Monitor and analyze ad performance data to identify optimization opportunities and implement solutions that improve yield and revenue outcomes.
- Conduct root cause analysis of technical issues impacting ad delivery, performance, or reporting accuracy, ensuring timely resolution with internal teams.
- Collaborate daily with Support, Yield, Product, and Business teams to escalate complex issues and advocate for client needs.
- Educate clients on new products, features, and AdTech innovations.
Customer Success Manager- Ad Tech Experience Required employer: Jobgether
Contact Detail:
Jobgether Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager- Ad Tech Experience Required
✨Tip Number 1
Network like a pro! Reach out to people in the AdTech space on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer Success Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with ad stack optimisation and client success stories. We want to see how you’ve made a difference in previous roles, so don’t hold back!
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to technical troubleshooting and programmatic advertising strategies. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate individuals who thrive in fast-paced environments, so don’t miss out on the chance to join us!
We think you need these skills to ace Customer Success Manager- Ad Tech Experience Required
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager in Ad Tech. Highlight your relevant experience and skills that align with the job description, especially around technical consulting and programmatic advertising.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about AdTech and how your background makes you the perfect fit for this role. Be sure to mention specific achievements that demonstrate your ability to drive revenue growth.
Showcase Your Analytical Skills: Since this role is highly analytical, don’t forget to include examples of how you've used data to make decisions or improve performance in previous roles. We love seeing numbers and results that back up your claims!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you get the best possible experience as you join our team!
How to prepare for a job interview at Jobgether
✨Know Your Ad Tech Inside Out
Make sure you brush up on your knowledge of ad tech and programmatic advertising. Be ready to discuss specific platforms, tools, and strategies you've used in the past. This will show that you’re not just familiar with the industry but that you can also bring valuable insights to the table.
✨Showcase Your Analytical Skills
Since this role is highly analytical, prepare to demonstrate how you've used data to drive decisions in previous roles. Bring examples of how you've monitored ad performance and implemented changes based on your findings. This will highlight your ability to translate data into actionable strategies.
✨Prepare for Technical Troubleshooting Scenarios
Expect to be asked about how you would handle technical issues related to ad delivery or performance. Think through some real-life scenarios where you successfully resolved complex problems and be ready to share those stories. This will showcase your problem-solving skills and technical expertise.
✨Emphasise Collaboration and Communication
This role requires working closely with various teams, so be prepared to discuss how you’ve collaborated with cross-functional teams in the past. Highlight your communication skills and how you’ve acted as a trusted advisor to clients, ensuring their needs are met while advocating for them internally.