At a Glance
- Tasks: Help creators turn ideas into profitable businesses and guide them through monetisation.
- Company: Join a dynamic partner company focused on the creator economy.
- Benefits: Enjoy remote work, competitive salary, 24 vacation days, and a tech budget.
- Other info: Flexible hours, international team meetups, and opportunities for personal growth.
- Why this job: Make a real impact in the creator economy with ownership and creative freedom.
- Qualifications: 2+ years in customer success or account management, with a passion for digital products.
The predicted salary is between 36000 - 60000 € per year.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Creator Success Manager (Business & Monetisation) in the UK. In this role, you will partner closely with creators to help them transform ideas into scalable, revenue-generating businesses. You will guide them through onboarding, launch, monetisation, and long-term retention, acting as both strategic advisor and growth catalyst. Working in a high-touch, high-impact environment, you will manage a portfolio of premium creators, primarily in the US market, and play a direct role in their commercial success. This position blends customer success, business strategy, and creator coaching, requiring both empathy and commercial sharpness. You will proactively identify growth opportunities, reduce churn, and drive predictable expansion. Operating in a fast-moving, fully remote setting, you will collaborate cross-functionally to influence product, marketing, and lifecycle strategy. This role is ideal for someone passionate about the creator economy and motivated by ownership, impact, and measurable outcomes.
Accountabilities
- Manage a portfolio of premium creators, guiding them through onboarding, launch, monetisation, and long-term growth.
- Act as a strategic business partner, advising on offer positioning, pricing, funnel strategy, and revenue expansion.
- Proactively identify churn risks and design momentum plans to drive retention, engagement, and predictable NRR growth.
- Lead structured business reviews, success planning sessions, and strategic growth conversations.
- Monitor portfolio health metrics, engagement signals, and revenue performance to inform actions and priorities.
- Identify and execute upsell and cross-sell opportunities through value-driven strategy discussions.
- Collaborate with Product and Marketing teams to share creator insights and improve lifecycle playbooks.
- Refine scalable onboarding, launch, and retention frameworks to strengthen long-term creator success.
Requirements
- 2+ years of experience in customer success, onboarding, account management, or revenue-focused client-facing roles.
- Proven ability to advise clients on business strategy, monetisation, and revenue growth.
- Strong understanding of the creator economy, digital products, and personal brand monetisation models.
- Commercial confidence, with comfort leading upsell, renewal, and revenue-driven conversations.
- High emotional intelligence, excellent communication skills, and a consultative approach.
- Strong analytical mindset with experience tracking portfolio health, NRR, and engagement metrics.
- Comfort using CRM tools such as HubSpot and working in data-driven, high-touch environments.
- Experience coaching creators, entrepreneurs, or scaling your own digital product or personal brand is a strong advantage.
- Ability to work flexibly across time zones, particularly US working hours.
Benefits
- Fully remote work with global flexibility.
- Competitive salary package with growth opportunities.
- 24 paid vacation days plus 10 additional holiday celebration days.
- Paid parental leave and family-first policies.
- Tech equipment budget to support your ideal workspace.
- Learning, development, and conference budget.
- Regular international team meetups in inspiring locations.
- High-autonomy role with strong ownership and creative freedom.
- Opportunity to shape the future of creator-led digital businesses.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Creator Success Manager (Business & Monetisation) employer: Jobgether
As a Creator Success Manager in the UK, you will thrive in a fully remote, high-impact environment that champions creativity and innovation. The company offers a competitive salary, generous vacation policies, and a strong focus on employee growth through learning and development opportunities. With a culture that prioritises autonomy and ownership, you will have the chance to shape the future of creator-led digital businesses while enjoying the flexibility of a global workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Creator Success Manager (Business & Monetisation)
✨Tip Number 1
Network like a pro! Reach out to creators and industry professionals on platforms like LinkedIn. Join relevant groups and engage in discussions to showcase your expertise and passion for the creator economy.
✨Tip Number 2
Prepare for interviews by understanding the company’s mission and values. Tailor your responses to highlight how your experience aligns with their goals, especially in terms of creator success and monetisation strategies.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've tracked portfolio health and engagement metrics in past roles. Use specific examples to demonstrate your ability to drive growth and reduce churn.
✨Tip Number 4
Apply through our website for a smoother process! We use AI to match your skills with the job requirements, ensuring your application gets the attention it deserves. Plus, it’s a great way to stand out!
We think you need these skills to ace Creator Success Manager (Business & Monetisation)
Some tips for your application 🫡
Show Your Passion for the Creator Economy:When writing your application, let your enthusiasm for the creator economy shine through. We want to see how you connect with creators and understand their journey, so share any relevant experiences or insights that highlight your passion.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Creator Success Manager role. We love it when candidates align their skills and experiences with what we’re looking for, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:In your written application, clarity is key! We appreciate straightforward communication, so keep your sentences clear and to the point. Avoid jargon unless it’s relevant, and make sure your main points stand out.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, your application will be reviewed quickly and fairly, ensuring you get the best chance at landing an interview with us!
How to prepare for a job interview at Jobgether
✨Know Your Creators
Before the interview, research the creators you might be working with. Understand their backgrounds, their current monetisation strategies, and any challenges they face. This will help you demonstrate your empathy and commercial sharpness during the conversation.
✨Showcase Your Strategic Mindset
Prepare to discuss how you've previously advised clients on business strategy and revenue growth. Bring specific examples of upsell or cross-sell opportunities you've identified in past roles. This will highlight your ability to act as a strategic partner.
✨Demonstrate Analytical Skills
Be ready to talk about how you've tracked portfolio health metrics and engagement signals in your previous positions. Share insights on how these metrics informed your actions and priorities, showcasing your analytical mindset.
✨Emphasise Flexibility and Collaboration
Since this role involves working across time zones and collaborating with various teams, share examples of how you've successfully worked in remote settings. Highlight your adaptability and communication skills to show you're a great fit for a high-touch environment.
