At a Glance
- Tasks: Ensure accuracy of ocean freight pricing data and improve QA processes.
- Company: Join a global logistics platform with a focus on innovation.
- Benefits: €650 home-office budget, 24 vacation days, and fully remote work.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make an impact in logistics while working with AI and data quality.
- Qualifications: Detail-oriented, strong Excel skills, and analytical mindset required.
The predicted salary is between 30000 - 40000 £ per year.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Content Operations QA Analyst based in the United Kingdom. In this role, you will be responsible for ensuring the accuracy, consistency, and reliability of high-volume ocean freight pricing data that powers a global logistics platform. You will act as a critical quality gate between raw rate inputs—coming from carriers, partners, and AI-driven systems—and the final information delivered to customers. Working in a detail-intensive, structured environment, you will develop deep expertise in ocean freight pricing to quickly identify and resolve discrepancies. You will collaborate closely with external vendors and internal teams to correct errors and prevent recurrence. This is a hands-on role where precision, ownership, and analytical thinking directly impact data trustworthiness at scale. You will also contribute to improving QA processes and leveraging AI tools to enhance efficiency and accuracy in daily operations.
Accountabilities
- Review and validate ocean freight contracts, rate sheets, and surcharge data to ensure full accuracy before publication.
- Cross-check structured pricing information against source documentation to identify inconsistencies or errors.
- Detect, correct, and elevate data issues within pricing workflows to maintain high data integrity standards.
- Communicate with external vendors and partners to resolve discrepancies and ensure long-term correction of recurring issues.
- Maintain and enrich structured master data sets related to ocean freight content.
- Identify patterns in data errors and contribute to the continuous improvement of QA guidelines, processes, and tooling.
- Use and optimize AI-assisted tools to accelerate quality assurance workflows and improve detection accuracy.
- Support the refinement of internal documentation and operational standards for content quality.
Requirements
- Exceptional attention to detail with a strong commitment to accuracy in high-volume, structured workflows.
- Fluent written and spoken English for daily communication with international partners.
- Strong proficiency in Excel and Google Sheets, with comfort handling large datasets and structured information.
- Ability to work independently, manage cases end-to-end, and maintain accountability for outcomes.
- Analytical mindset with the ability to identify inconsistencies and investigate root causes.
- Strong communication skills, particularly in written form when interacting with external stakeholders.
- Comfort working in fast-paced, process-driven environments where precision is critical.
- Bonus: experience in logistics, freight forwarding, ocean/air cargo, or supply chain operations.
- Bonus: familiarity with AI tools or experience building workflows that leverage automation or LLM-based systems.
- Bonus: experience with ticketing systems such as Zendesk or similar platforms.
Benefits
- €650 home-office budget to set up your workspace (desk, chair, monitor, etc.).
- 24 paid vacation days in addition to local public holidays.
- Access to global co-working spaces through a partner network.
- Regular company-wide offsites and in-person team gatherings.
- Fully remote-first working model with flexibility to work from most locations.
- Collaborative, feedback-driven culture focused on continuous improvement.
- Opportunity to work at the intersection of AI, data quality, and global logistics innovation.
Content Operations QA Analyst employer: Jobgether
Our partner company offers an exceptional work environment for the Content Operations QA Analyst role, with a fully remote-first model that promotes flexibility and work-life balance. Employees benefit from a generous home-office budget, 24 paid vacation days, and access to global co-working spaces, fostering a collaborative culture focused on continuous improvement and innovation in logistics. With opportunities to engage with cutting-edge AI tools and contribute to data quality in a critical industry, this position is ideal for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Content Operations QA Analyst
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Jobgether and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Jobgether!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Jobgether keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Content Operations QA Analyst
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Jobgether:This is your chance to really connect with the team at Jobgether. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Jobgether
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Jobgether.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Jobgether that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Jobgether. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
