SaaS Support Team Lead β€” Remote & 24/7

SaaS Support Team Lead β€” Remote & 24/7

Full-Time On-site
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Partner Company in the United Kingdom is seeking a Technical Support Team Lead to manage a six-person technical support team for a high-availability SaaS platform. You will blend people leadership with deep technical troubleshooting and serve as the key escalation point before engineering.

In this role, you will work across Azure, SQL Server, C#, Angular, and AI-assisted support tools, owning team performance, coverage, and KPIs while collaborating with senior leadership and engineering to

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SaaS Support Team Lead β€” Remote & 24/7 employer: Jobgether SRL

Jobgether SRL is an exceptional employer that champions a flexible and inclusive work culture, allowing you to thrive in a remote-friendly environment while making a meaningful impact on nature-based carbon projects. With opportunities for professional growth and collaboration with international teams, you will be part of a forward-thinking organisation dedicated to sustainability and innovation, all from the comfort of your home or in our Berlin office.

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Contact Details:

Jobgether SRL Recruitment Team