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- Tasks: Deliver tech products and install smart devices in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to excellent customer service.
- Benefits: Enjoy flexible shifts, driver training, product discounts, and a competitive pension scheme.
- Why this job: Join a supportive team, develop your skills, and make a positive impact on customers and the planet.
- Qualifications: Great customer service skills; driving licence preferred; ability to handle heavy items.
- Other info: Flexible shift patterns available to fit your lifestyle.
The predicted salary is between 21000 - 30000 £ per year.
Role overview:Customer Delivery AssistantBasingstokeBasingstoke Customer Service CentrePermanent Full Time and Part TimeSalary: FTE equivalent at 45 hours 28,712Shift Pattern: FlexibleAt Currys were united by one passion: to help everyone enjoy amazing technology.As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues.Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.Looking for a role thats all about people, not just parcels? Weve got just the job for you.Join us as aCustomer Delivery Assistantand become the friendly face of our home delivery service. Youll be out on the road delivering the latest tech straight to our customers doors and into their homes.Every day brings something new: new places, new faces, and plenty of appreciation from happy customers. But this role is more than just delivery. Well train you to install smart tech like washing machines, fridge-freezers, and 4K TVsso you can leave every home with a smile.And it doesnt stop there. With access to ourDriver Academies, youll have real opportunities to grow your skills and build a long-term career.We know that flexibility is key; both for our colleagues and our customers. Thats why were doing things a little differently. Weve listened to what candidates are asking for and are offering a choice of shift patterns to help work fit better around life.Whether you prefer a structured 4 on 4 off routine, a varied 5 out of 8 days schedule, or a part-time role across 2 to 4 full days we aim to provide options that suit different needs. For even more flexibility, we also offer a later 9:30am start on our 5/8 and part-time patterns. Were committed to shaping a workplace that works for you, because when our people thrive, so does our business.Ready to drive your future forward? Lets go.Role overview:As part of this role, youll be responsible for: Completing a multi-drop role alongside one of our delivery drivers, lifting & handling some heavy items Making every customer encounter amazingInstalling a range of different products for our customersin their homes, helping everyone enjoy amazing technologyYou will need:Great customer skillswith a passion for delivering excellent customer service(Ideally) a car driving licence and some experience of working in a delivery role or visiting customers homes The ability to handle heavy stockWe know our people are the secret to our success. Thats why were always looking for ways to reward great work. Youll find a host of benefits designed to work for you, including:The opportunity to join one of our driver training schemes and gain skills for lifeQuarterly bonus opportunitiesCompetitive pension schemeProduct discounts on the latest techA range of wellbeing initiativesWhy join us:Join our team and well be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, were in a position to make a real impact on people and the planet.Every voice has a space at our table, and were committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and well do our best to help.
Customer Delivery Assistant (Basingstoke) employer: JobGet
Contact Detail:
JobGet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Assistant (Basingstoke)
✨Tip Number 1
Familiarise yourself with the latest tech products that Currys offers. Being knowledgeable about the items you'll be delivering can help you engage with customers and answer their questions confidently.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock delivery scenarios. This will help you become more comfortable with making every customer encounter amazing, which is a key part of the role.
✨Tip Number 3
If you have a driving licence, consider brushing up on your driving skills, especially if you're not used to driving larger vehicles. This will boost your confidence when it comes to handling deliveries.
✨Tip Number 4
Research the different shift patterns offered by Currys and think about which one would suit your lifestyle best. Being clear about your availability can show your flexibility and commitment during the interview process.
We think you need these skills to ace Customer Delivery Assistant (Basingstoke)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Delivery Assistant position. Highlight your relevant experience in customer service and delivery roles.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your customer service skills, any experience with heavy lifting, and your ability to work flexibly.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention why you want to work for Currys and how you can contribute to their mission of delivering amazing technology.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at JobGet
✨Show Your Customer Service Skills
As a Customer Delivery Assistant, you'll be the friendly face of the company. Make sure to highlight your previous customer service experiences and how you’ve gone above and beyond to ensure customer satisfaction.
✨Demonstrate Your Flexibility
With various shift patterns available, it's important to express your willingness to adapt. Share examples of how you've successfully managed flexible work schedules in the past.
✨Prepare for Practical Scenarios
Since the role involves lifting and handling heavy items, be ready to discuss your physical capabilities and any relevant experience. You might even be asked how you would handle specific delivery situations.
✨Express Your Passion for Technology
Currys is all about amazing technology. Show your enthusiasm for tech products and your eagerness to learn about installing them. This will demonstrate that you're not just there for the job, but genuinely interested in the role.
