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- Tasks: Patrol local areas, issue penalty notices, and assist the community with parking services.
- Company: Join Wychavon District Council, dedicated to enhancing local parking services for Bromsgrove and Redditch.
- Benefits: Enjoy a great pension, generous leave, gym discounts, and health support.
- Other info: Flexible shifts including weekends; must have access to a vehicle for patrols.
- Why this job: Make a real impact in your community while developing valuable skills in a supportive environment.
- Qualifications: Good education in English and Maths; customer service experience preferred.
The predicted salary is between 27711 - 30060 £ per year.
Salary: £28,598 to £31,022 per annumCivil Enforcement Officer37 hours per week worked on a rata basisFixed Term contract up to 12 months£28,598 to £31,022 per annumWychavon District Council operates a range of parking services on behalf of Bromsgrove District Council and Redditch Borough Council. Duties of a Civil Enforcement OfficerIssuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for On-Street locations in the Bromsgrove district and Redditch borough, and in the Off-Street car parksWork is completed mainly on foot and will involve moving between sitesPatrolling the local areas to maintain good traffic flowUndertake ticket machine checks and assist people in the community to use our facilitiesMake a difference to the way people can use and access parking spacesRegularly assist customers at Bromsgrove ShopmobilityWork flexibly on a rota basis, covering a variety of shifts including weekend working and Bank HolidaysAbout you The successful candidate will:Have a good standard of education with qualifications in English and MathematicsBe highly motivated with good interpersonal skills and be able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional mannerHave good communication skills and an ability to work on your own initiativeBe able to travel and patrol around the Bromsgrove district and Redditch borough including the outlying villages is essential, and you will need to have access to and use of a vehicle to carry out these patrols (business use insurance for your vehicle will be required)Be working outside alone in all weathers and walking for long periods, (seven or more hours per day)Need to be able to work on a rota basis and cover a variety of shifts including weekends and Bank HolidaysBe able to undertake other duties as required and provide support to other local areas when neededHave experience in a similar role or in customer service, retail and hospitalityWhat we can offer Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:Excellent pension scheme with employer contributionsGenerous annual leave entitlement with options to purchase additional annual leaveCommitted training programme and development opportunitiesDiscounted Gym and swim membershipHealth and Wellbeing support and a Free Employee Assistance scheme including access to counselling servicesCycle to Work schemeEmployee Discounts with a range of companies including EE and the Kaarp discount schemeTo discuss the post or for further information, please call Stephen Forshaw on 01386 565494 (available Monday to Friday) Between 21 July and 28 July please call Kelly Griffin on 01386 565172 (available Tuesday to Friday)Closing date: Sunday 3 August 2025Interview date: Friday 15 August 2025Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.Attached documentsJob Description1. Wychavon and Malvern Employee Benefits Leaflet.pdfLocation: Bromsgrove
Civil Enforcement Officer employer: JobGet
Contact Detail:
JobGet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Familiarise yourself with the Traffic Regulation Orders in the Bromsgrove district and Redditch borough. Understanding these regulations will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've handled difficult situations in previous roles. This is crucial for a Civil Enforcement Officer, as you'll often need to manage confrontational scenarios.
✨Tip Number 3
Be ready to discuss your experience with customer service, retail, or hospitality. Highlighting relevant experiences will show that you can effectively assist the community and maintain a positive public image.
✨Tip Number 4
Prepare to demonstrate your flexibility and willingness to work varied shifts, including weekends and Bank Holidays. This is essential for the role, so having a clear understanding of your availability will be beneficial.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or similar roles. Emphasise skills like communication and conflict resolution, which are crucial for a Civil Enforcement Officer.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your motivation for applying and how your skills align with the duties of the role, such as patrolling and issuing penalty notices.
Highlight Relevant Qualifications: Include any qualifications in English and Mathematics, as these are essential for the role. If you have additional training or certifications related to enforcement or customer service, be sure to mention them.
Prepare for the Interview: If selected for an interview, prepare by thinking about scenarios where you've handled confrontational situations. Be ready to discuss how you would maintain professionalism while working independently in various weather conditions.
How to prepare for a job interview at JobGet
✨Know Your Role
Familiarise yourself with the duties of a Civil Enforcement Officer. Understand the importance of issuing penalty charge notices and maintaining traffic flow. Being able to discuss these responsibilities confidently will show your genuine interest in the position.
✨Demonstrate Interpersonal Skills
Prepare examples of how you've handled sensitive or confrontational situations in the past. This role requires good communication skills, so be ready to showcase your ability to remain calm and professional under pressure.
✨Show Flexibility
Since the job involves working on a rota basis, including weekends and Bank Holidays, express your willingness to adapt to various shifts. Highlight any previous experience you have with flexible working hours.
✨Highlight Relevant Experience
If you have experience in customer service, retail, or hospitality, make sure to mention it. Relate your past roles to the skills required for this position, such as dealing with the public and providing assistance.